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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 6,268 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Extremely easy to use and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external hard drive was so easy to use and so affordable compared to the competitors. I am highly satisfied with this and i recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for PS4!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my ps4. works great, had no problems with it. I forgot to upload some games into the cloud storage so some saved files were lost. Unless you're willing to go through a whole process to get those saves back which I'm not other than that I'm very happy

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Very Portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup. Small enough that you can put it in your purse or pocket to take with you wherever you want to go. And the cost for one terabyte can't be beat.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Quality HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quality device all around, connector is solid and disk performs well for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    My passport is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this device to be excellent. IT is compact and very easy to install. It is a perfect external hard disc. I also has an amazing amount of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Works great for what I need it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for my two older larger 500GB drives, the data transfer was pretty quick to this drive and I like that it's the portable type.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent with xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got several xbox one games for Christmas and was installing and got message out of space. Did not want to delete so logged onto best buy and saw this was on sale. Read some reviews and decided to try out. So far works great and no issues. Fast and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    want to save important documents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load on my desk top computer. But can tell if anything is loading, No manuel?

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well and it is very reliable. I bought it as I read very good reviews

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive works as it should and performed the service for which it was purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    This is a quality backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several of these backup devices. Thet are quality and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I am using a portable hard drive and it's working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use product. Using to backup my laptop. Was fast and haven't had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    WD 1T external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought many WD external hard drives to back up music, photos, etc. I use a separate drive for different things. Love the prices and the easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a nice and compact drive that works as advertised. Just plug in and go for me!! All i needed was an external drive for my pics and vids.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    One of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for saving a ton of movies, music, etc. Owned several before and only use WD.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this while looking to replace smaller external hard drive that started acting finicky. Exactly what I was needing at a good price. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small and lightweight. Required little to no installation. Has worked easily with all computers that I have tried with it, including the encryption.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Perfect storage for files/photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive is great for my storage needs. It's nice and compact, so I can take it anywhere. Plenty of storage to back up my files/photos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    WD External HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mom since she was using an older WD Ext HDD for her backups. Easy to setup, much smaller and lightweight, just plugged in and started.

    I would recommend this to a friend