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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 5,703 reviews
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Is one of the easiest to use external hard drive that I purchased it works for my MacBook and my windows computer without a flaw.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for Toshiba that failed after one year. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is extremely easy to use and has worked as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Replaced drive of same kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these 1 tb drives to record over air broadcast TV shows. I don't know what happened to the previous one. I was able to view and copy recorded shows but could not delete them or record new shows. It was at least a couple of years old and used a lot. Hopefully this one will last a little longer. I have some 2 tb drives that I've had longer that still work fine, but aren't used as much. Maybe I'm being optimistic with five stars, but I can't rate this new one on the failure of the old one. Fingers are crossed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Excellent back-up drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and compact, yet very fast with excellent storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Not bad for $59.99. 1tb is plenty for photos/video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to choose between the seagate 1tb and the Western digital 1tb. Based on research I found online, the Western digital has a lower chance of failure. Obviously, the drives' life depends on the consumer's usage. Once I plugged it into my computer, the software was booted up and asked if I wanted to backup any files on cloud service. The process did not take long. To write 140gb of files into the drive; if I can recall correctly, it took about 30-40 minutes. All in all, great portable hard drive for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compact external drive is a great accessory to store (back-up) everything you don't want to lose. And it's perfect for travelling.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Good Gb size in a small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have other WD portable HD in the past, this is a good one as well. Good for backing up large photos and home movies for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Not too shabby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a back up hd, this gets the job done. No more, no less. Solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massive amount of space small footprint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a lot and carry a lot. Space available in my baggage is slim to none. I have a need to bring some recorded movies with me for my entertainment. This unit allows me to do this and have space for backup of files. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Everything you need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is compact and easy to use as a data back up for my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the product on sale during December and have not been disappointed. It is easy to use and small which is great for packing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    1T Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this so the Geek Squad could download what they saved from my cropped out computer. I love the size and it's ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great, easy to use, portable external hard drive for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for what I expected. The set up was really easy also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a back up and this one was suggested by a best buy person

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Nice basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of goodies for such a basic laptop...perfect for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my xbox one for extra storage it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked the ease of use and the fact it is extremely light

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    good for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the same drives befor. Worked well. Small convenient size.

    I would recommend this to a friend