Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 6,268 reviews
  • Rated 4 out of 5 stars

    Works with my Mac too!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to transfer movies to and plug into my wired and wireless network. I use an iMac so I was a little concerned that it might not work. I reformatted it as instructed and it works great. I have usb 2.0 and the transfer speeds are faster than I expected. The great thing is I can simply unplug it and take it with me to friends. Great investment. I really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Just what I was looking for, priced right

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I was looking for, priced right and in store made correct choice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Very compact & convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always trusted Western Digital devices and having been using them for years.. This is a very handy back-up drive. Simple to set-up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive works well and it has a lot of storage. It's small and portable. Have had it for a few months now and no issues what's so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good external hard drive. Extremely easy to use, just plug and go.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Lot of storage for pics

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to mainly store pictures. Price was great for the amount of storage and since I usually get WD drives, I know how reliable they are.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Not a lot of instructions, but fairly self evident

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer did not immediately recognize the USB drive, but once they shook hands the download went well. Using the portable as a backup and have not needed to use it as a rescue yet, but small size is very convenient and price was good.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this brand in the past and was happy with it. Bought a new computer and needed a larger external hard drive. This fit the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice Backup for Home Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Easy to setup , Like the Automatic Backup , Overall very satisfied !!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    works well with my computer and get storeage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive works well with my laptop and holds alot of songs and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Western Digital drive has been a hard worker since the day I bought it. I needed something fast to consolidate info on older systems and provide a backup for pictures, files, etc. It has been nothing, but perfect. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use , just plugged it in and it worked. What more can you ask for

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great External drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to provide an alternative place for backing up my computer files and pictures. I love the small size of it and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Pretty Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been pleased with the storage and speed of this device. Great price too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great way to save space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is fast an easy to connect, it saved a lot of space on my Laptops Hard Drive in order to improve their performance.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great drives for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a ton of these hard drives. Simple to use, portable, and reliable

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, compact and loaded with an immense amount of space to store all your files! Perfect for people wanting to convert from the stone ages.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    WD drives are more reliable than the competition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD drives are more reliable than the competition. Stores nicely in my laptop case. Works great with my laptop and bought a 2nd drive for Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality drive, fast connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have moved my archive for photography onto this drive, and access is still fast enough to process and edit raw files smoothly. Bulk transfer is as fast as any usb 3.0 device, and the hard drive is quiet, adding one more low hum to my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    one of the best hard drives

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so this is the second hard drive that i bought from bestbuy. it works really fast on my laptop, and it is compatible with both pcs and macs. the overall quality is good, and it is very easy to carry it in your bag for eveyday use.

    I would recommend this to a friend