Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 6,268 reviews
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love WD drive. Very durable and reliable. I use these terabyte drives to store case data for forensic data images without fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable External Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital includes the option of encrypting the drive, backup software and no external power required. The only missing option is to mirror your computer but there are options available through other software developers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value and quite portable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these units for backup and as repository of our photo libraries, the hardware is just fine for this. Our old machine, though, is still running XP and found it not entirely compatible with and slowed down considerably by WD's software. I removed the freeware and the machine runs much better now, though complete removal was a pain.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this worked excellently for what we needed it for external use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    great portable external hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great compact external hard drive with 1T memory to backup photos and files while out in nature with a camera and laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HD for XBOX One

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up as an external HD for the XBOX One. Great price and easy setup. I've had several drive failures on other brands, but WD has been a very stable product, one I certainly trust with my data and in this case, games.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for moving files. Have not used the backup software yet. Color is very nice. Size is good. Plug and Play. No negatives.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    My Passport

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External USB highly recommended to keep as a back for your computer in case it goes down for any reason. A good reason to buy it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great, efficient fast product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for a great price. It handles all usb demands, nice speed transfering, small and stylish, and comes with 256 bit encryption, without slowing down. Not only is this product great, my Xbox one s formatted this product for Xbox use only. After, I wanted to use it for music storage on Windows 10, but my computer was unable to recognize the device. Geek squad took care of this problem in 2 minutes and charged nothing. My review is for the product and the service via Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Basic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic hard drive. Pretty satisfied with the product and price

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great Portable Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has enough storage to store my music, pictures and documents.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Fast and inexpensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little drive with great speed (USB 3). I wanted a place to hold a lot of pictures and music and this works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Trust WD More Than Other Brands

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy WD external drives because they are reputed to have lower failure rates than competing brands. WD's lower failure rates don't mean they won't fail eventually, but I've bought dozens of internal and external drives and never needed a warranty replacement from WD. I use several My Passport Ultras to keep multiple backup sets. Ease of use and speed are as expected (USB 3 speed is excellent; USB 2 speed is tolerable). I'm happy with my existing backup software, so I've never tried the free backup software WD offers with the drives. Tips: The USB 3 cable packaged with the drive is too short (thus only 4 stars); buy a longer one. And disconnect the drive when you aren't actually using it -your data will be more secure and the drive will last longer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid drive. Great compact size. Perfect for me because I take media back and forth from offices a lot. Great for working mobile.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great product for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife to transfer and save pictures from her digital camera and phone. Very easy to use and convenient size.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Just what i needed for extra storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great value for the price! adds a lot of storage!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good Portable Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and USB 3.0+. Would recommend for back-up solution.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Awesome peripheral

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to save pictures, music and documents and video

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Small, portable and fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard-drive is sleek, small, lightweight, portable and fast. It copies and plays things at a very high speed. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great Xbox One expansion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more space on my Xbox One and this hard drive was easy to set up and now I've got plenty of space to add more games.

    I would recommend this to a friend