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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 6,268 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External Hard Drive works great and got it for a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for large files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super little drive that can transfer many large files quickly and efficiently. Perfect for moving data and media to use on many different devices. I would recommend this to anyone with a need for on-the-go data management.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Simple and effortless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 TB of storage, simple and effortless. I used it to back up my Dish Network DVR before moving to a new system. Works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use just plug it in and it does the updating for you

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Got it at a great sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to back up your computer and plenty of storage space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best bang for your buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Majority of the reason as to why my computer runs so slowly is due to its small memory. I put 5 years worth of documents, photos, and videos in this little storage and my computer is running much faster!!! I definitely would go through and do some more computer spring cleaning that way you don't have clutter whenever you try and restore!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fast and efficient for file backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease with backing up and the price is reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option for extra storage for a desk top computer. It was a simple plug and play device. No problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for backing up my home pc. I have used it 5 times with no issues. Worked well and simply right out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Small, light weight, and dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is a must! Why use all your storage in your computer when you can store all files in a secure and mobile device.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space for a reasonable price since it was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Awesome really does the the trick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great just as it should. Well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    love my portable harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm amazed how many pictures you can put on this harddrive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Inexpensive expansion to Xbox One storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for a 1tb harddrive to expand my Xbox One storage. Plug it in, turned on the Xbox, and it came right up. Easy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very lightweight and portable. Perfect external size for my computer. It is super easy to use for first time users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    seems to work ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for archiving my main hard drives so that I could pull data in case of a crash. after I got it my room mate warned that some complain about the power because its run off the usb,, I have not had any issues so far it seems to work as intended and since I dont use it often I think its good enough for me and a good value

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much storage. It's perfect and looks great! I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Not all it's promised to be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is lacking. This, along with the My Book I bought do not 'continuously update' as promised! The 'fix' from WD is to uninstall their software and reinstall it. But you would have to do this each time you want to update all your files!!! This is totally UNSAT.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Western Digital is still the best; USB 3.0 is fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used several brands of drives over the years, and although some WD's will fail, they're still the most reliable. The USB 3.0 standards are incredibly fast transfers, and the new cases are rather svelt, for an hdd.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It holds a lot of data, and is fairly lightweight and compact, so easy to carry with you when you need to.

    I would recommend this to a friend