Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 6,268 reviews
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Cheaper and better that cloud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to save, find and retrieve than cloud. And cheaper per gig Bought 2: one for me and one for kid

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable hard drive for a great price. Easy to use and small enough to fit in your pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Seems to be great so far!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a graduate student and this easily holds all of my data. It's simple to format for mac and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Perfect for extra storage.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice hard drive at a great price. Exactly what I was looking for to add extra storage for my Xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great small external hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great small external hard drive. Just what we needed to back up lots of family photos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Birthday present

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for extra storage on his Xbox. It's user friendly and gave him more than enough space

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Good External Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, small, fast, external hard drive. small enough to fit your bag and enough space to save a lot of data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Just what I needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 1tb, was just what i needed - easy too use and pretty too, color makes it stand out in my drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked perfectly right out of the box.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommended by my long-time Consultant and Geek Squad double agent Kempton Everist And like all of Kempton's past recommendations and help, he was right on !! Ronald D. Millman, CPA, Glendale, CA

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    First Western Digital Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first external hard drive from this company, so far so good, but I've only had it less than a month. Before this one, I usually bought from Seagate. The price was lower on WD when I went into a store looking for a new external hard drive. I like how compact and lightweight the device is, I also like the color. I picked up the cobalt blue one. So far I am happy with my purchase, and probably will purchase more from this company in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Great external hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to physically setup. Great size! Software for automatic backup is not as easy to use as I was hoping. May be operator error, but if the computer goes into standby it is not backing up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Extra Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive. easy to use wife will enjoy putting hours and hours of video one this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Lot of memory for price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had it long, but it doing exactly what it promised. Small and , so far, has performed flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic way to automatically keep things all backed up - very easy to use. Basically just hook up and go.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Xbox storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for one purpose, to store game information from my Xbox one. Pretty happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great storage for pictures

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to store pictures and video during long trip. So much storage in a little device. Good price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    WD hits another home run

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a external that would work seamlessly with my MacBook. This was definitely what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Price Was Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item because it was on sale. I am very satisfied with the product. In fact I am booting El Capitan with it. It was much less expensive than an internal drive . Again very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Way to Back up Data!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to copy photos from my niece's wedding and I also wanted to back up all of our electronic files. Procedure was quicker than I thought it would be. I would suggest backing up your files!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Passport Ultra 1tb External Does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LIked the price and the easiness of use of this external drive. Very happy with price and its service.

    I would recommend this to a friend