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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 6,268 reviews
  • Rated 4 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a backup drive for the PC. Hopefully it is one of those products you will never have to use (to recover after a crash). Have used it for a couple of monthly backups. Not sure how long the backup process is supposed to take though. It takes about 2 hours to backup about 7 GB of data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Little Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need comes in the package.. Backup software is included on the drive. Very quiet. This unit is going to do the job as a backup system restore drive as well as data backup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and light and very easy to install and use.I love that I can take it with me whenever I need to.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a bigger storage for pictures and this is what I was looking for and being on sale was great.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Overall good and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is still my go to brand for external storage. Reliable and small enough to be kept in a school bag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for my xbox one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed more space for my xbox one and this was perfect! I needed more room to keep all of my games on a hard drive so I didn't need to keep re-installing them. It's lighting fast too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    I like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy to use and takes up very little space. It seems to be well built and sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for XBOX One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was starting to run out of space on my XBOX. After plugging this in the hard drive formatted itself and it made it really easy to download everything to that hard drive in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great, small so it's easy to transport, easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a compact 1 TB external hard drive. Easy setup and no problems so far. Good for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my external hard drive decided to go on permanent vacation, I relied on the Best Buy Geek Squad to help select a new one. It was really easy to connect and seems to be working well.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Most reliable slim external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From my personal experience of 20+ years of scientific computing, Western Digital has the best reliability of any brand. I like that this new drive appears to maintain the high quality I expect from this company. The Slim form Faster is very nice un terms of not being as bulky in my backpack. I works very well with my MacBook 12" after reformatting the drive to ExFat and using a USB-C adapter. The low cost also is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to back up my photos off of my laptop. I love it!! So easy to use, and plenty of room

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Little Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw this drive on sale as a Best Buy Deal of the Day for a great price. I had a 64GB USB 3 thumb drive hooked up to my Asus router on which I would store digital copies of my movies & music to access from my AI Cloud. Unfortunately 64GB doesn't go very far these day, This WD 1TB drive is just what I needed, Easy to configure. Just attached to the router, went to the router settings and I was ready to go within 10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Good on site backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backup drive is easy to use, comes with two backup software programs that are intuitive and have worked well so far. At 1 TB the size is more than adequate for the average PC

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Works great as a backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Self powered, fast an small. Stylish too. We use it to automatically back up windows. Fast and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to back up computer and it worked great. It has plenty of storage and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has tons of space for all my files, photos, and music! Easy to use and of course very portable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 4 out of 5 stars

    Great portable hd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used WD hard drives without any issues . I'm using this one to store game files and it's been good so far . It's also small and sleek making it easy to carry around .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    dependable as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good size backup drive and setup easily with Windows 10 backup. Cool color was a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is small and compact and does what it is advertised to do. It was also easy to set up.

    I would recommend this to a friend