Deals for every list.It’s officially saving season.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 5,703 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This held all of my old computers data and still has plenty of space very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Geat Back up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive...small, compact...was easy to reformat for apple product

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Wonderful. Great for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad that I purchased this. Small but super for storage. Also a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great product!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of this hard drive. It's very portable & compact & is easy to store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three External Hard Drives, in my experience i think that My Passport is one of the best brands in External Hard Drives, and very fast connected by USB 3.0 port

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great price for an External Usb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and perfect size. Enough capacity for my thousands of pics and videos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good hard drive for ease of install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougot this for my girlfriend to use for more pc games space without getting an internal drive to install on her machine. A bit slower load times for games than anot internal drive would be but it's easier to do this than open the case to install an internal drive.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    External HD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and easy to set up. Good price and it was recommended by GS member at my store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive and value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more space on the XBOX one and needed a drive that was not expensive yet had the storage and read/write speeds. This is a great drive and no issues using this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Super easy to use!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something portable to save documents from my work computer to use with other devices. This did the job. Still have plenty of storage space available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is simple to use and very cost effective for the amount of space you get.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD 1TB EXTERNAL BACK-UP HARD DRIVE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this WD 1TB EXTERNAL BACK-UP HARD DRIVE for work. I love that it will work for both Mac & PC and compatible for most all current Windows programs ie... Windows Vista, Windows 7, Windows 8 and the newest, but not the greatest Windows 10. It seems to be a very solid drive and a very well made product. Hopefully it should provide me with unlimited file transfers for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    This is a great little hard drive.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and rated very reliable. I can't believe how small and inexpensive it is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Reliable backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems, it is easy to move system to system. Solid, reliable, sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading other reviews, I decided on this little passport. It was so easy to set up. Just plugged it in and was ready to go. It is small and easy to transport. Did not want anything large and cumbersome. This was perfect for me and backing up my files. You can schedule when you want it to back up. Very easy and thinking of buying another for my desktop. I bought this one for my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent Portable HD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and like the size and portability. Great for a Back up Hard Drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Nice drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a back drive this is a good choice. Lots of space and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great portable hard drive.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable hard drive with plenty of storage at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is small, compact and portable. I like it and recommend it for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great compact storage.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage and very easy to use. Small and light enough to take anywhere.

    I would recommend this to a friend