Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 6,268 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great for Computer Backups

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this external hard drive after having multiple computer failures. I was tired of loosing my data and pictures. Cloud backups are great, but there's still somethings that just can't be replaced. Although I haven't had to use it for it's intended purpose yet (and hopefully I won't for a few years), the backup process was pretty painless and using the hard drive's own software, it was seamless. The price was good, and the quality seems good. I would definitely recommend this hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Very easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug in this drive and use. Very fast and ready to use. Lightweight and portable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small size but big on performance. Can connect to our router to stream movies to the tv, stores a lot of media. Reliable too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Storage

    Rated 4 out of 5 stars

    Does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, portable, and does the job well. A Best Buy Geek representative recommended this external drive and I was able to price match it also, saving me a couple of dollars. My 2010 laptop was hanging on a thread and I wanted to be able to save EVERYTHING on the external hard drive before letting it go and I was able to with still a lot of room to spare. I'm definitely going to get a lot of use out of it. For 1 TB and for the size (and varieties of colors to choose from!), it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Excellent at this super low price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1Tb for, $50 on sale is $.05 pre Gb. I used to pay $10 a Gb. I built a 3Tb data store in 1999 which cost $3,000,000 . It filled a room. T can put 3 of these in my shirt pocket. When WD does it well they rock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Big Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged in it and right away I'm saving files. Super easy to use. Works on my Windows PC no problem. My Mac didn't see it?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first purchase of a external hard drive. It was very easy to use and more than enough memory for my personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Did its job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can store so many things here, if you want a reliable storage space that's not on a cloud, this is worth the buck.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up to XBOX one for additional memory. Xbox System walks you through process. Compatible and Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size, Storage

    Rated 5 out of 5 stars

    Perfect price point for portable storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I was in a hurry when I made this purchase. I just quickly ran the price/GB in my head, compared with what was on the shelf at the Store. I do not regret this purchase. The unit is small, and fast. Perfect for taking on travel, but with enough storage that I do not have to worry about it running out.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great hard drive!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly. Very light and transportable, easy to carry around. Very large storage capacity at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that its small and easy to use. Used a 3.0 connection and saved everything from my computer to it really fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Compact and useful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is compact therefore it is easy to carry around. It has a nice design and a large storage capacity

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Very easy to set up and use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable Hard drive is very easy to use. Literally plug and play. Small size and easy to pack when I travel.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, nice and small enough to carry in purse/bag. Has plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    WD Passport

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just one of three WD hard drives I've purchased in the last few years. Easy to use, definitely reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hard drive!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast download and upload. Small and very portable. It helped me transfer files from my old laptop to my new one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool, little portable storage device. Comes in handy and lets me take my media anywhere since it's pocket sized.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Size

    Rated 5 out of 5 stars

    Great drive performance.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased five of these drives to provide additional local bare metal backups for five computers. The main backup set is cloud based, so these drives work our great. They are easy to use, plug and play, quick to format, and your ready to go. Highly recommend using them. Also, the price was great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great for Xbox One

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 0 problems getting this item plugged in and up and running. Adds enough space for an occasional gamer.

    I would recommend this to a friend