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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 5,703 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading other reviews, I decided on this little passport. It was so easy to set up. Just plugged it in and was ready to go. It is small and easy to transport. Did not want anything large and cumbersome. This was perfect for me and backing up my files. You can schedule when you want it to back up. Very easy and thinking of buying another for my desktop. I bought this one for my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent Portable HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and like the size and portability. Great for a Back up Hard Drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Nice drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a back drive this is a good choice. Lots of space and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great portable hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable hard drive with plenty of storage at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is small, compact and portable. I like it and recommend it for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great compact storage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage and very easy to use. Small and light enough to take anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 4 out of 5 stars

    Very pleased with price and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tower is somewhat smaller, lighter, less cumbersome to handle. System performance is excellent. Overall very pleased with product price and performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the drive. Works great and has a good throughput over USB 3. I've already recommended this to two of my family members and countless friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to carry with tons of storage. It is easy to install and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Perfect Little Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great drive for my needs small, lots of storage and very affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Xbox one and didn't have enough memory so I needed to expand it, AL the signs pointed to this one the install was easy and the Xbox done the rest

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful I would recommend this item to others. Easy to use and compact

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my xbox 360. They were out of the ones made for the system so I bought this. Plugged it in, formatted it and it was up and running in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using western digital products. Always reliable. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this hard drive to replace one that broke before it. This one works great so far. But if it stops working. I'll kill it. Just like the one before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having had a computer crash, this was a "must" buy. I'm not a techie, but with the help of a neighbor we installed the device and it copied files quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 1TB external hard drive for a great price. Very easy to use and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, just plug it in. Slim, sleek look, fits in pocket, portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy Little Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative, it comes with no directions, making it a bit difficult to setup. On the other hand, being able to backup the computer, is a big plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect for extra storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent storage for videos and HD photos. Very convenient to use.

    I would recommend this to a friend