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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 6,268 reviews
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using western digital products. Always reliable. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Xbox one and didn't have enough memory so I needed to expand it, AL the signs pointed to this one the install was easy and the Xbox done the rest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my xbox 360. They were out of the ones made for the system so I bought this. Plugged it in, formatted it and it was up and running in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to transfer to this hard drive. It doesn't take much space at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Great external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 1TB external hard drive for a great price. Very easy to use and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, just plug it in. Slim, sleek look, fits in pocket, portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered on line with pick up at store. Great experience. Ext. drive works fine, right out of the box. Just plug it in to USB port; no power cord required. Drive software auto sets up, and begins without any problems. I bought a second one for my desktop, to use backing up files. Compact design makes placement and use outstandingly easy. Very pleased with this purchase...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this hard drive to replace one that broke before it. This one works great so far. But if it stops working. I'll kill it. Just like the one before.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Nice form factor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good standard sized drive. It can be used for both PC & Mac platforms.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect for extra storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent storage for videos and HD photos. Very convenient to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having had a computer crash, this was a "must" buy. I'm not a techie, but with the help of a neighbor we installed the device and it copied files quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Easy backup to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great drives, small, good price, and easy setup backup software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well. No complaints.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This back up system was recommended by a Best Buy employee, and it has worked very well. I"m pleased with it, and with the employee who recommended it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy Little Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative, it comes with no directions, making it a bit difficult to setup. On the other hand, being able to backup the computer, is a big plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Nice and Compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily able to transfer files to this device. It is very compact and light.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect size for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this 1 TB drive so I could clone my son's MacBook Pro and temporary run it off this new external hard drive. This made it possible for me to remove the 500 gig internal drive and replace it with a 1TB internal SSD. I then put the cloned copy on the new SSD and reformatted the new WD external drive so it can be used for a backup and portable storage drive for my son.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    best in all others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is best for storage and cheaper so I will recommend other for this

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Product is as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is as described, which means everything to me. Configuring for Mac was easy. Setting a password was easy also. I am not sure why anyone would pay the $4-$5 extra for the other one which has "password protection" written on the case. Speed was good, and normal from what I would expect from a regular HDD. Good space. Looks decent. All in all, a good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After asking a Geek Squad member about backing up my personal computer it was suggested that I use this item. I was given a full explanation on how and when to use it. I am retired and was active in the working world during the pre-technology era.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this at a great price. Its a great product. If you need extra space.

    I would recommend this to a friend