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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 5,703 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job simple to use and very inexpensive. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great! works as defined

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy install and setup. Great product great price point

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Exactly what I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I need and easy to use, compact and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has the perfect amount if space and compatibility.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use....easy to setup...tons of room..great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Extremely easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to use, easy to store and retrieve data.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact, fast, decent size for backing up photographs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to transfer a large amount of files for a backup. This was the perfect solution.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Works great- easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Great price and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super price and lots of memory space highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with this product. It has plenty of storage for all of my "stuff" and it works quickly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    simple, small and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External hard drives have come a long way as this drive will let you carry 1TB of data in your pocket! Purpose for buying is full backup for desktop PC. No user manual included but PDF manual is loaded on drive. Literature states OS 8.1 compatible but my box has a sticker stating 10 compatibility. My machine is 7, works fine, no smoke.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price and quality. the speed is also acceptable

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Inexpensive storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to add space to an Xbox one. Cheap and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid External Drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 3rd purchase of a WD external drive and haven't been disappointed yet. These drives are high quality and dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low price, small product, easy to set up. Working well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    good back up system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use , more than enough memory , would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for backing up files from my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Western Digital 1TB External USB 3.0/2.0 Portable Hard Drive to back up my laptop files. It was very easy to setup and I just plug it into my USB Port on my laptop, drag and drop the files I want to back up and the transfer is completed within a very short time. The cable was include in the box so I was good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used My Passport on other laptops, when I purchased a new laptop the My Passport Ultra was the way to go. Two weeks after purchasing a Microsoft Surface Windows 10 Anniversary got corrupted and had to be reinstalled, sure glad I had the backup or I would have spent hours trying to piece together data from other sources!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great for Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and stores a lot of memory using for Xbox 360

    I would recommend this to a friend