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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 5,703 reviews
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Inexpensive storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to add space to an Xbox one. Cheap and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid External Drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 3rd purchase of a WD external drive and haven't been disappointed yet. These drives are high quality and dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low price, small product, easy to set up. Working well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    good back up system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use , more than enough memory , would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for backing up files from my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Western Digital 1TB External USB 3.0/2.0 Portable Hard Drive to back up my laptop files. It was very easy to setup and I just plug it into my USB Port on my laptop, drag and drop the files I want to back up and the transfer is completed within a very short time. The cable was include in the box so I was good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used My Passport on other laptops, when I purchased a new laptop the My Passport Ultra was the way to go. Two weeks after purchasing a Microsoft Surface Windows 10 Anniversary got corrupted and had to be reinstalled, sure glad I had the backup or I would have spent hours trying to piece together data from other sources!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great for Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and stores a lot of memory using for Xbox 360

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for what I need. Quick transfer times. Was also able to hook it up to my network and create my personal cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage space. Fast transfers. Reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome passport! I bought it because I'm tired of lugging around different flash drives and it did the job great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good storage, and easy to use. Fast copy and paste

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided I needed a HD Back Up just in case I dropped my Laptop. Went to Best Buy and they recommended this HD. It seems to work good. Easy Plug and Play. I will never know how good it is unless I kill my Laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with hard drive. Easy to use and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great working external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for an external drive to store my photos on and to use as a back up drive. I did not know what drive would be best for me. The sales person lead me through the many drives that are available at Best Buy and recommended this one for my use. The drive is fast, works great and there was no set up required to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability, Size

    Rated 3 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading plug and play good value compact. Chose the brand because of reliability

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Handy external

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, compact, holds a lot of storage. Used this to transfer my movie collection to, still have plenty of storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient backup and moving files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport is easy and convenient to install and use. After plugging it in to a Windows 7 laptop, it was almost immediately useable as a remote drive and made the backup of a lot of files that I didn't want exposed to a system upgrade. I could then take all of them to the new system and copy them back. Very useable.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    I love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a life saver. It's small but packs a punch!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a reasonable price, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upload and download speeds are very fast. I use it for all my RAW photos and haven't had any issues with the upload speeds

    I would recommend this to a friend