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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 6,268 reviews
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Great external harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Will definitely buy more products from best buy!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 2 out of 5 stars

    Plenty of Capacity but Questionnable Reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive has plenty of capacity and handles large files easily. The software is not intuitive, but you can make conventional back-ups easily without the software. I've been receiving a lot of error messages stating that this hard drive is not ready. The problem can be solved by disconnecting this hard drive from the computer and then reconnecting, but having to do so is worrisome since a back-up device must be highly reliable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Nice and Compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing that such a small unit can hold so much info. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the right amount of storage for me and extremely easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable disk storage for the price and fits in your pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Fast Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 2-3 WD externalI Hd in the past and have had no problem with any of them. I purchased this to save data from an older drive on a friends PC. It worked perfect for what I needed. I was transferring data to this Wd - My Passport Ultra 1tb External Usb 3.0/2.0 Portable Hard Drive using a USB to IDE HD adapter. Drive is fast and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Great little HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive it great - small size, large amount of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In use several weeks, works just fine !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Acronis 2015 and Windows Image for backups instead of the included software. Heavy use with zero problems so far after about 8 or 9 weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Portable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive is compact and sleek. It is plug and play and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I converted all my movies to digital and the USB 3.0 makes transferring a breeze, plus it doesn't require another power source and it's quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 4 out of 5 stars

    Plugged in and works fine on my desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this for more storage on my desktop computer and it performs great so far. Bought a 2TB for my Xbox One and it is working great also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great computer backup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. Great purchase price. Would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great reviews, recommended by staff, easy to set up, working great.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Awesomeness in a small package!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a lot of memory on this hard drive and it is very small.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    nice little hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great lots of space to save all my files couldn't be happier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenient size and ease of use. I bought 2 more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to create a mirror backup for my computer. Works great and the color is awesome too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Perfect External HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has so much space to backup multiple laptops. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Affordable, Well Made External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive came preloaded with what I assume was helpful software for the average user to back up a computer. I chose to repartition and reformat the drive so that I could use the entire available space. Luckily, there was nothing that stopped me from doing this, and it made me happy. I'm now able to use the drive like it were a typical USB flash drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    protable enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trusted brand and portable for transportation. supports usb 3 too

    I would recommend this to a friend