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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 5,703 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Western Digital 1 TB External Hard Drive 3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several external hard drives for backing up several computers plus some dedicated just to photos or music. I have always found WD to be reliable, and the sale price at Best Buy was excellent. I prefer to support my local retail stores whenever possible, and they matched Amazon. Their service is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive to back up in clone a Mac hard drive as I migrated to a new computer. It's giving me peace of mind to know that I can store my entire hard drive via clone to this drive. I gave my old Mac to my wife and she happily uses it and I know that at any point I can access all the files if I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well for what I purchased it for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is for my computer, so don't have anything special to say, except it is very useful for what I purchased it for.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. More than adequate for my computer. Like that it is compact and easy to take with me when I travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP pavilion was just what we were looking for, we had been watching it and when we went in it was on sale, Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read other views before making my purchase. It is easy to use and I had no issues using the item. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    using it for over a month now, no issues, data transfer is very fast, seems very stable and a great value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    use for differnt pc's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity, Great for Genealogy. Easy to use..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this external hard drive since I purchased it. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good basic laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a low cost HP laptop with AMD chip. I need this just for emails, web browsing and playing CD's and DVDs. - no gaming, no streaming, although streaming works well on this computer. Although Windows 10 does not have DVD playing software, HP has Cyberlink Media Player software built in. Being a low cost computer it does not have the multi pin connection for a monitor - however I bought an adapter that uses the HDMI connector. This computer works well for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works Fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive works quickly when connected to USB 3.0 ports. I copied media from my old drive over to this drive and then connected it to my router to use it as network attached storage. Set up is really straight forward and the size would be convenient if I needed to take it with me. I opted for the 1TB model, but if you plan to save lots of HD or better video files you may want to step up to a larger capacity model. This just fit my needs at a decent price so I went for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CHOICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to get this WD back up external hard drive because one of the employees told me he recommended it! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and plenty of space on the 1tb. Its light and easy to travel with. Good security and easy to store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a number of external drives and have found the WD drives to be very good quality. This drive has good performance across a USB 3, and the case seems rugged enough to survive typical traveler usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent External Storage - Excellent Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the much needed external storage that I needed for a great price. Easy to set-up & move from device to device.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Compact, reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable harddrive is my go to for immediate storage. I've probably purchased 3 of them for work at this point. Pros - USB 3.0 Speed, small size, nice sleek compact case, All in one USB 3.0 cable Cons - Included cable is too short, no rubber feet to keep it from sliding off the desk if there is tension on the cable As you can see, not too many complaints. I'll probably start buying the 2tb version soon, but for now I have a fleet of these in service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Reliable Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third WD passport external hard drive I have purchased for my computers. These hard drives work silently and effectively with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really likes this we use it to back up the millions of photos we have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had one similar to this before but the connection point failed and would only work when i held it in, hopefully the same doesn't happen to this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to keep a back and love this little drive. Just connect it using supplied usb cable and works perfect.

    I would recommend this to a friend