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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 5,703 reviews
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had trouble with my old external drive, this was a great value for other external drives offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never used a backup before and this one was very easy to use even for a "non-tech" person!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great little product that has a lot of memory. it syncs well with my toshiba computer.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Love WD hard drives!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Western Digital hard drives, and have no hesitation buying or recommending them. I have bought from another competitor (SG initials), only to have them give up after a few short years, but my WD drives just keep humming along. They just work, and are reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gave it as a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dunno,Gave it as a gift.Dunno,Gave it as a gift.Dunno,Gave it as a gift.Dunno,Gave it as a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and quick to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as an external hard drive to carry around with me. Sleek and was easy to setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT FOR WHAT I NEEDED IT FOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SLEEK BUT BIG IN STATURE WORKS WELL PICTURE MADE IT SEEM BIGGER THAN IT REALLY IS NICE PRODUCT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small easy to use storage device. No problem connecting to a Mac and easy transfer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fast Hard Drive but wasn't compatible with Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reviews seemed really good. The hard drive is small and sleek. I plugged it in and my iMac read the hard drive but it wouldn't let me load anything into the hard drive. I had to reformat the hard drive to make it mac compatible. Other than that everything is as described. Took off the one star for having to reformat the hard drive. It's a very easy process just wished it was already compatible with mac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dependable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From having owned other Western Digital portable hard drives I have found them to be more versatile and dependable than other brands at a comparable or more favorable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased a few of these drives and have been very satisfied with the product for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thus far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this drive as a backup for my Dish Network DVR receiver. Although the receiver said the Ext HD needed to have its own power source I figured I would try it and IT WORKED without any issue ! Exactly what I needed to backup all my DVR recordings or transfer them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this for Time Machine on Macs and Windows/Norton Backups on PCs and it runs great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was what our son in law mentioned on wish list. He was excited to get it. Is already using it

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Does its job and great size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external hard drive. I've owned many Western Digital externals over the years and this is just as good as the others. The included backup software I don't use since I just back up what I need manually. If you're in the market for an external look no further.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I highly recommend this portable hard drive. Compact and easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first drive failed while I was on vacation. When I returned I open a case with WD and via online support got a replacement sent to me within 2 days. They were supper to work with. The new drive is happly backing up my data. It was very easy to set up a scheduled backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO FAR SO GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friends dad has like 5 of these so when my Toshiba external went bad I had to try it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy to have this back up when necessary. This back up has come in handy many times already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External drive running great so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy the Geek Squad was able to retrieve my data and load onto this new external drive!

    I would recommend this to a friend