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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 5,703 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first drive failed while I was on vacation. When I returned I open a case with WD and via online support got a replacement sent to me within 2 days. They were supper to work with. The new drive is happly backing up my data. It was very easy to set up a scheduled backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO FAR SO GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friends dad has like 5 of these so when my Toshiba external went bad I had to try it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy to have this back up when necessary. This back up has come in handy many times already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External drive running great so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy the Geek Squad was able to retrieve my data and load onto this new external drive!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used to back up hard drive before having to replace original hard drive in desktop computer. this is my second Western Digital external portable hard drive that I have. My first one has pictures and my daughter music on it. Still working great and it is about 8 years old.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 4 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this external drive. It is light, portable and performs very smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD is always a good choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always chosen WD for my back up drives. Have never had any problems with them at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a copy of a hard drive and network drive and was very happy with the transfer rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this external hard drive can be partitioned as a back up and as a "jump drive".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We'd. Is the best. I love this devise very fast and you can upload almost everything to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my brother. So I cannot tell much about the product but he loved it!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for external storage of documents & pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at multiple ones but ultimately decided on this one because of reviews and price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to backup my main PC and then keep it at work for an offsite backup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to expand my memory on my Xbox one. Very simple just plug and play after formatting. Games run just as smoothly if not slightly faster than internal hd. I highly recommend this for anyone needing additional storage on Xbox or laptop. No issues

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Western Digital 1 terabyte hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital has always been in my eyes The Best of the Best. I have never ever since computers were first assembled ever had a problem with Western Digital. Either at work or at home they always stood up to the task and delivered without any problems whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Reliability

    Rated 4 out of 5 stars

    reliable portable hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable portable hard drive. It is an affordable portable hard drive on the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product met my expectations. I was able to secure my information and that was great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external drive so that I could back up my PC before upgrading to Windows 10. All I had to do was attach it with the included cord and hit "Backup". It was quick and easy. I have not tried to restore my PC from the drive, so I can't say if that worked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to backup my PS4 before I added a new hard drive. It worked pretty well and downloaded the data pretty fast. I plan to use as an expansion drive to my Tivo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in and worked great to backup my stuff!

    I would recommend this to a friend