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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 5,703 reviews
  • Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external HD has more memory for the same price as a med flash drive. Great deal!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Will do in a pinch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tons of these portable drives and have never had a problem with the Western Digital ones. In fact, they're probably slightly more reliable than the Seagate ones I've run through, as I have yet to have one of them fail on me. They're definitely not the fastest or the slimmest drives I've ever used, but if you need cheap storage to take around with you, these are definitely worth a look.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great little HDD, capacity may be too small for so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little HDD. Compact and only 1 cable needed; unfortunately it's not a standard USB at the drive end so it has to be the cable supplied. The 1TB may be too small for someone with a lot of photos, videos and music. But it's perfect for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to add storage to my Xbox One, so I picked up this drive. It does the job well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure what I am doing wrong but it does not seem to be down loading everything at once. I am sure I am doing something. Directions are a little vague for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my teenage son! He loves it. Says it does everything he needs it to do!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very nice external

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had good luck with Western Digital products. This external is no exception. Only needed less than 1TB so when I found this at my local Best buy for less than 60 bucks, I was happy. Have used it for a while now and am still pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent easy set-up fast fast fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more thumb drives this thing cover it all and is, as they say in Boston, WICKED FAST

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, storage ok, wish it came with it's storage case as previous model I owned

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect backup solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect backup solution for any computer mac or windows. Great for a spare external hdd or use it on a game system as a primary drive like Xbox one. WD has in my experience some of the best drives out there. i have 3 of these drives and never had an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is a win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this hard drive. Super tiny and portable, and MUCH faster than the old firewire drive I have used. The fact that it doesn't require it's own bulky power cable means I can stuff it in anywhere without needing to plug it into a outlet to power the external HDD

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I began using my WD Passport hard drive I no longer store any data on my laptop. Not only is this a more secure way of saving your data, but it does not take up space on your device. I even have 2 of them so I can have a backup of my data.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A wonderfully small external hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a desktop user & living in the south, we have to evacuate for hurricanes periodically. Having this external hard drive, as small as it is, allows us to leave the tower behind. We like it so much we bought one as a Christmas gift for a family member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend Best Buy to purchase your electronics, the best store in America

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Does what its supposed to!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to find an external hard drive to back up my Mac, but didn't want to get one that was too expensive. This drive was under $60 and did its job perfectly. It backed up all my data no problem and it included a connecting sub cable which was really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backup is easy to figure out and has a lot of storage space for being so small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light but powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that is much lighter than its competitors. Very good for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the old model. I saw the latest, and I liked this more. It's lighter n sliker...light to carry n very small. I love this hard drive. I would love to purchase this in a larger size! Next item on my list for xmas! Purchase this: u won't regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    An exceelent value with a lifetime warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a USB drive with significant capacity with support for OSX and Windows computers. Not the manufacturer provides a lifetime warrant should anything happen. I have purchased 6 of these drives for family and work; used the warranty once with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice backup hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted an external to back up our pictures of 20 years and 200Gb of music that I have accumulated. Transfer was easy and went without a hitch. Like the 3.0/2.0 capability since 3.0 transfer rate is much faster. It did exactly what I bought it for.

    I would recommend this to a friend