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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 5,703 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best $60 Spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not be disappointed with this purchase. I have been able to clean up my laptop of all the clutter and quickly organize all the files and pictures that I have on this hard drive. It is super quick to set up, no drivers needed to install.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great backup drive for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 1 TB external drive as a backup for my photographs. Since I use RAW images and they are about 24 MB each, hard drive space is a premium.This drive allows me to store finished images while leaving my 1 TB laptop drive for processing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was well needed PlayStation four didn't have enough space but we are good now I'm sure I'll buy more stuff from you guys have a good day bye

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend recommended the hard drive - and I even got it on sale! Great price!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very nice and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually used this for a Chromebook and had some doubts. After reading some online forums i went ahead and connected. Works fine no problems. The unit size is really good and of course with 1TB i can't complain about it at all. Very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife to store pictures on. Transferring the pictures from the computer to the hard drive through the USB 3 was lightning fast. It came with software to install to manage the hard drive but didn't both installing it as Windows picks it up fine. Also did a format on it before doing anything. The size is great as it can be put in a purse when traveling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent but takes a long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive was surprisingly difficult to get installed on my laptop, and the back up took 2.5 hours. I am hoping subsequent back ups don't take as long.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After all these years I still consider myself not computer savvy. I plugged the Passport external hard drive in and within 10 minutes had over one thousand pictures and multiple documents safe and secure. Worth the money for the peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because my laptop was dying and I wanted to be able to save a lot of files that I had. The saving part of the process was very easy and user friendly. Now that I have my new laptop it is a little bit difficult to find my old files sometimes. It may be a case of user error but I do feel like retrieving the files on a different computer should be easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup files on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drive looks and works great. Great for transferring files between computers,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very nice for back-up files. I would recommended for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable storage for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive is light, which is ideal for carrying around in my computer bag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I needed it to do to back-up the data I needed to back-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good game. I really did enjoy it along with the rest of the games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    even more compact than the last one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a back up to my back up for school and it's working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product for saving backup files. Always better to be safely backed up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to add extra storage for my Xbox One and works well. I have noticed a slight improvement in loading times over the Xbox One internal HDD.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    My Passport Ultra 1tb External Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With no technical knowledge with computers I asked around and read reviews and decided the Passport Ultra 1tb Portable Hard Drive had more than enough space to hold any amount of music, photos, or information that I needed to store on my PC!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent external drive. It works great as an external drive for Xbox One.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Size

    Rated 4 out of 5 stars

    External hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and not heavy Priced just right Would recommend to friend's

    I would recommend this to a friend