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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 5,703 reviews
  • Pros mentioned:
    Price, Size

    Rated 4 out of 5 stars

    hard dirve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful small drive with awesome price.this item is a must buy.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    External HD-Back up dependable simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple years use of Western Digital External Hard Drives and all still work. Love the dependable product. I use as manual backups. Simple to use. Best Buy always has a reasonable sales price when I am looking for an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides a fast backup for my desktop and comes with a 3 year warranty

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 4 out of 5 stars

    Good compact external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, a terabyte of storage, light, works, good looking, nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    decent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the thought of having another storage device to have my files on

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something to use as a backup and not have to depend on the cloud. The cost for this unit is less than a yearly subscrtion, so I can save some money by using this device. Was easy to set up, just follow the instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it was a great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item was a great but and fit our needs. I recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    year end backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for year end back up. Sales person very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for xbox 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is great it holds all of my xbox 1 games perfectly .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for taking on the road when i travel. I load it up with shows and videos for when i'm on long business trips and also download photos and important items i need to keep in case something happens to my laptop, tablet, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had great luck with Weatern Digital products and this hard drive is no exception. It's fast and super easy to use. I would definitely recommend this product to anyone wanting quick and easy portable storage or backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's working great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the storage unit and its a good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product seams good except the backup feature could work better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard good things about it. I'm just using it to transfer music to just in case desktop goes crazy. I've had no problems with it. Good brand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely buy this again. Very small and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Have been using these drives successfully for years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Movies are preloaded You need to setup Mgo to see the bonus movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met all expectations, actually this is the second one we've bought

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything it was advertised, no problems, worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, no problems. Did all that was advertised. For an "older" person, this device was very friendly and did not cause me any anxiety. Followed the directions and everything was saved in a moment.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Compact, quick, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been quite pleased with this portable HD. It's the perfect size to slip into a work bag or pocket while on the go. I've set up a schedule to automatically download new files to the HD on a weekly basis. Just what I needed.

    I would recommend this to a friend