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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 5,703 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything it was advertised, no problems, worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, no problems. Did all that was advertised. For an "older" person, this device was very friendly and did not cause me any anxiety. Followed the directions and everything was saved in a moment.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Compact, quick, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been quite pleased with this portable HD. It's the perfect size to slip into a work bag or pocket while on the go. I've set up a schedule to automatically download new files to the HD on a weekly basis. Just what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. My HD crashed and wasn't backing up properly. I lost many years of data and had to send it to a forensic recovery lab. $$$$$ I'll get one of these every year and back up to it and the cloud from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport is a great brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had good luck with My Passport external hard drives.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good HDD with no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used WD HDD's before and only once have they failed me. Learned my lesson...do not fill these portable hard drives to capacity. Always leave some room on the disk and you shouldn't have a problem. Works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device suited my purposes well and so far is very dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expectations Meet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item brought for my grandson for Christmas and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best source to back up files. Fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good read / write speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use as a backup for my hard drive. I didn't use the installed software so I can't say if it is good or not. On a USB 3.0 connection that read and write speeds are quick. This is great portable drive to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product because of the space and it was easy to setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for IT work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work in IT so an external hard drive is a must for PC/laptop images, programs, installation tools, and files. This definitely comes in handy at work and is thin and easy to carry around in my work bag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product for extra storage for an Xbox one..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have good luck with this vendor. Excellent backup device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks for helping me pick out this item, I appreciate your help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great stored all my stuff onto unit. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to load data while computer was being fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products worked as intended to upload all photos and manage

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good price, usually more reliable than Sea*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this discontinued 1TB passport dr because it was on sale for 40 bux and I had a 10 dlr giftcard. For approx 33.6 dlrs, it was worth it. To test the dr, I ran one full cycle of writing zeros and verifying. There was not a single error. It took a long while because the PC used did not hv any USB 3.0 port. Highly recommended!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great backup for my wife's laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best for backing up my wife's laptop. It did take longer to install than I thought it should. But all in all it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great external drive, for adding more memory, or just backing up your files. I like to use an external drive for backups, because I do NOT trust any "cloud" nonsense! Clouds are in the sky, not for backing up your stuff!!!

    I would recommend this to a friend