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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 5,703 reviews
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products worked as intended to upload all photos and manage

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good price, usually more reliable than Sea*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this discontinued 1TB passport dr because it was on sale for 40 bux and I had a 10 dlr giftcard. For approx 33.6 dlrs, it was worth it. To test the dr, I ran one full cycle of writing zeros and verifying. There was not a single error. It took a long while because the PC used did not hv any USB 3.0 port. Highly recommended!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great backup for my wife's laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best for backing up my wife's laptop. It did take longer to install than I thought it should. But all in all it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great external drive, for adding more memory, or just backing up your files. I like to use an external drive for backups, because I do NOT trust any "cloud" nonsense! Clouds are in the sky, not for backing up your stuff!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went into store with intention of buying this HD after going online research Best price I could find anywhere on this specific product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, works is very solid and sleek. 10/10 would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hard drive. Fast transfer of data from pc.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    item is an easy to use small 1tb backup storage solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend. Such a fun way to document experiences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to all friends that is looking for the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back-up made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the fact that my data is backed up automatically.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compact, easy to use storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital has made a compact, portable USB hard drive. It is easy to use. Within 5 minutes of receiving the drive, I had a data backup in progress. The ability to password protect the drive allows for data security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for backing up my girlfriend's laptop, very fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Very compact.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of space for such a small hard drive. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great amount of storage space. Not very big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Everything you would want or expect from WD. Cons: None.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utilized this as my first back up hard drive after purchasing a new Macbook Pro. So far, it has given me no problems and all of my files are easily retrieved when needed. Its always nice to have a backup of everything.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    This is a portable solution.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was bought as a gift for my brother a business owner who travels and he can carry his entire home computer on this little box and axcess it from his laptop without slowing down his laptop with to much data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I haven't really used it enough yet. good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the actual computer.....I'm not a big fan of Window 10 though. Customer service at the store was wonderful...especially Bo!!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Quality hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital Passports are the best portable external hard drives you can buy. They might cost a little more than Seagate, but they're a lot more reliable - every Seagate drive I've ever owned has died way too soon.

    I would recommend this to a friend