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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 5,703 reviews
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Everything you would want or expect from WD. Cons: None.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utilized this as my first back up hard drive after purchasing a new Macbook Pro. So far, it has given me no problems and all of my files are easily retrieved when needed. Its always nice to have a backup of everything.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    This is a portable solution.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was bought as a gift for my brother a business owner who travels and he can carry his entire home computer on this little box and axcess it from his laptop without slowing down his laptop with to much data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I haven't really used it enough yet. good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the actual computer.....I'm not a big fan of Window 10 though. Customer service at the store was wonderful...especially Bo!!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Quality hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital Passports are the best portable external hard drives you can buy. They might cost a little more than Seagate, but they're a lot more reliable - every Seagate drive I've ever owned has died way too soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple to use portable hard drive. Being that it is plug and play, you don't need any software to run it, just plug into your computer and it is read right away. Nice that it does not need an additional power cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. Had no problems going from my pc to my mac.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Compact External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good hard drive. Have had multiple WD externals over the years and can't complain about them. Always reliable and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice CD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this CD to any one of my friends or family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external hard drive for price and has plenty of memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my girlfriend. Easy to use. Works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent hard ddrive for Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive load my games faster I love it really great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome Drive for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to wipe an entire computer worth of data to be transferred to a new machine, having 1TB made it so easy. The price on this was more than reasonable, I couldn't pass it up. If you find a deal like that, jump on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very happy with our purchase. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd WD Passport, my first one I have for over 2 years and still going strong. the second I purchase as a gift for a friend and loaded it up on their computer with no problems. very happy with this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast and well worth the money. I would recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very easy to "plug-n-play" with my xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    perfect for what I need.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this external hard drive as an add-on for my Xbox 360 memory and it has served its purpose well would definitely recommend to anyone else needing extra storage I am sure they will be happy with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent back up resource

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toshiba has always made great products and this one no less!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thanks for Western Digital

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for Western Digital hard drive great items and long

    I would recommend this to a friend