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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 5,703 reviews
  • Rated 5 out of 5 stars

    Very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saving and store my data in a safe place it's a priority.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Brand Recognition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I give this product the rating I gave it is because I've had other products like it of the same brand. This one in particular was a gift, so I'm only guessing that it's as good as the ones I've had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the device as an external hard drive for my Xbox one

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great performer, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an external drive since my work laptop only left me with 3GB free after application installation. I picked up this drive, and when using USB 3.0, am happy with its' performance - even for virtual machines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this for keeping a backup of your data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was in stock, priced right, and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great does just what it said it would do very nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD always great as external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked WD external hard drive to backup my PC. Has free PC continuous backup and is easy to work with. Have many WDs to backup my pictures, music & important docs. Seagate is good too but think WD is a bit easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problem so far on this item. have not had it very long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, since I got it loaded up just fine in win 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price. Easy to set up and use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had alittle trouble at first but called the support line and they were so nice and very helpful. Once I got some info they stayed on the line with me until I got my computer to work with it. It was a great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Best bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my X Box One. Found out the hard way that WD is the best drive manufacturer. Hooked this up to my X Box and formatted it without any issues. Speed is great via USB 3.0 compatibility on the X Box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you can setup schedule backup . all your information will backup to the this hdd . your data will safe .this is what i like .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Small but powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but powerful works great with my applications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great hard drive. I would highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product does what it is supposed to do,backup data

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This a great portable hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to backup data, photos and it is nice to have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this does the job that it needs to do. It is my first time buying an external hardrive, and it is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external storage capacity for a gamer or pictures

    I would recommend this to a friend