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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 5,703 reviews
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external storage capacity for a gamer or pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive works exactly as you'd expect. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the it and the people at best buy were so helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This External is working well so far. Easy to install by following instructions. I opted not to install any of the back up software, I usually just transfer data as needed, and it's fine for that purpose. Transfer rate when connected to a USB 3.0 slot is good, much better than 2.0. All in all so far seems like a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy salesman recommended this when I inquired. I told him what I do and what I needed it for, and he was very helpful and explained my options. Always great to have choices and all great products.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to change computers and need an External HD to store my old hard dive information but also to have room. for storage, for my new computer. This was the perfect solution and was just what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Perfect gift for Xbox lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son asked for this for Christmas. He was excited because he plays lots of games. He had read reviews and said this was a recommended item for those who play lots of games and is compatible with his Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice Portable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed is really fast. Nice design, light in weight.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great little drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop hard drive was getting full so I purchased this to Archive a bunch of old files. It's the perfect little drive to get the job done. It transferred data fast and has plenty of storage space left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terabyte for Tiny Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used several WD My Passport USB HDs for recording HDTV over-the-air via Mediasonic HW-150 PVR. Great, low-cost system for DVR with unlimited storage, just pick up another My Passport, no cable fees.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for Xbox One Expansion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a little extra space to hold all of the games on my Xbox One and this drive did it very nicely and inexpensively. Couldn't ask for anything better... well maybe an SSD but that would not be inexpensive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was recommended by a coworker and family member. It suits my business needs. I definitely would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This convenient and fast external hard drive is a great product. Very convenient with its small size and very fast with its USB capabilities. I highly recommend this product for its attributes and fair price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to preserve data at risk from a system crash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Passport Ultra 1tb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a wonderful device to store a good amount of stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for easily transferring large files off network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage and ease of use was exceptional !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive works well! It's very light!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very reliable method for backing up files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very easy to use and convenient way to back up all my files. Generates power from the USB connection so it doesn't have to plugged into the wall. Have several of these used to backup all my photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can know transfer my files in one drive vice versa

    I would recommend this to a friend