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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 5,703 reviews
  • Rated 5 out of 5 stars

    Passport Ultra 1tb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a wonderful device to store a good amount of stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for easily transferring large files off network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage and ease of use was exceptional !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive works well! It's very light!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very reliable method for backing up files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very easy to use and convenient way to back up all my files. Generates power from the USB connection so it doesn't have to plugged into the wall. Have several of these used to backup all my photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can know transfer my files in one drive vice versa

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Geek Squad used to back-up a crashed computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the result of the back up of my crashed desktop. Not only did Geek Squad fix my desktop, I was able to function with these important files on my laptop until the desktop was restored.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Storage

    Rated 4 out of 5 stars

    Compact Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds way more data then what I need. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SAVE ALL YOUR DATA FOR THIS DEVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is the best thing to save all your data, photos and documents on one device to free up memory from your computer. It is so user friendly that I understood how to work it in no time at all.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD quality, look and feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my choice of portable hard drive, nothing fancy but very reliable, quiet, come with 3 yrs warranty instead of 1 like other brands. Best of all: got it when it was on sale + coupon from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    extra memory space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great to have to back up all your pictures and any other important files. Easiest way is to drag and drop the files yourself and keep them organized in files that are easily accessible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it recommend this to anyone.. Stores all data on

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice small external drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the small size of the device. The USB 3.0 makes it faster than the 2.0 USB drives I have. I need to look further at the included backup software. Like most backup software I have seen it is not always easy to figure out exactly what it has backed up. They usually use made up folders with strange sub folder designs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive, I thoroughly recommend this drive!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best brand at the store that has what you need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this since I had a large number of pictures that I wanted to save on a backup device. It has work great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Awesome Product From Western Digital Like it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this external hard drive to be the best so far. It's easy to use & self explanatory. It allows me to password protect it for even more security. I recommend this hard drive to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing much to say, its a hard drive and it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has met my needs. My only complaint, if there is one, is that I wish there were a little more instructions included.

    I would recommend this to a friend