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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 5,703 reviews
  • Rated 5 out of 5 stars

    its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Awesome Product From Western Digital Like it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this external hard drive to be the best so far. It's easy to use & self explanatory. It allows me to password protect it for even more security. I recommend this hard drive to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing much to say, its a hard drive and it works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has met my needs. My only complaint, if there is one, is that I wish there were a little more instructions included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD does it again...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price! You can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for storing any type of information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The external HD is great for travellers &students.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HD is an excellent data storage and not heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport ultra is perfect for on the go!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    More than enough storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has more than enough storage than I may ever need and I take an extreme amount of pictures and videos!! It's so nice to not clog up my computer and so easy to get to pictures and files I need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD drives have been pretty reliable for me so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to store my files and easily assessable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great external hard drive for my desk top computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable drive . No setup required

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Only External Drive Worth Owning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have reviewed this before but as an additional comment, each computer needs it's own HD for automatic back up programs and we buy different colors for each computer to make it easy for our clients.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't do a lot of research but used someone's recommendation. After using the advice, I am glad I picked this product. It works great and I just plug it in and it practically works on it's own.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD Passport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third WD Passport and find them very well made and provide true value for the dollar. If you are looking for a dependable storage device go with any WD product, you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use and work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hooking up and getting starterd was so easy. The back up quality is helpful for my college kids who are working and forget to do back ups. just plug ion and run and backs up everything they want.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is being used for a Xbox One to add more space. My son opened the package and plugged the hard drive in without any problems. He got in formatted in minutes and has been using it ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external portable hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This USB 3.0 portable external hard drive is great for on the move. I primarily use it as a computer backup for my laptop but it's ideal for almost anything. It was recommended to me by Best Buy staff.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great price for the amount of memory!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second WD Passport 1TB hard drive from Best Buy. The first was for my wife, the family photographer, to store her pictures and this one was for me to store files separate from my computer.

    I would recommend this to a friend