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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 5,703 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Exactly what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I foolishly had not backed up some critical files on my really old desktop which, of course, finally failed. This portable hard drive saved the day and made it possible to retrieve and transfer my files. Now, I also have something that I can use to take files from my desktop and use wherever I go.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love that it is light weight and small for the amount of data is stores. Whenever I go away I take my computer and have at least one Passport Ultra Portable Hard Drives with me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I got a good deal!! I would say..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a storage drive which is excellent and for a good price. I was able to find this one.. :)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid External HDD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to store media for in home streaming. The speeds and storage size are sufficient for me. It is small, and only requires USB power, which are big pluses if you are on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great way to back up important info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody who owns a computer needs to have one of these. I have 2 now, one for my personal files and one for my office files. Highly portable and easy to take with you should you need itl

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Needed extra storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son does a lot of photography work and needed extra storage space to keep backups of his pics/videos. Even though he uses a Mac, it was no problem to reformat the drive for use with iOS.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    SUPER QUICK AND USEFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD never lets me down. I like how it is very slim and gets the job done by saving all my data. Plus, the sleek and slim design make sit not noticeable. I love this and I will get it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great appliance for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was great very helpful.. Appliance I bought will work great for my needs....overall good expericnce

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great drive and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed and works great, my laptop recognizes it immediately and transfers over files very quickly. No complaints and it is very easy to carry around due to its small size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for an external hard drive for added materials as well as a place to store a backup for my 2 in 1 Surface 3. It has been a great addition and works as easy as WD says it will.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was loaded down with over 600 gb of videos, the 1 tb passport is just what I needed. The usb 3.0 is very fast with my laptop and compatible with my older desktop usb 2.0.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Needed more storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for storing some of my older data. Was able to free up tons of extra space on my primary drive. Was fast, easy to setup and tons cheaper than adding another internal drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Budget Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality, fast upload/download speeds and with a decent price this external drive is a 4/5.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Simple, straightforward storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic, straightforward extra removable storage. I didn't use any of the included software -- basically, I just needed extra file storage and this is a no-nonsense way to get extra space.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Slick backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice backup device for my laptop. The enclosed software automatically backs up the files to my laptop without me having to do anything. It runs automatically in the background. Very slick

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for backing up my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problems installing this hard drive and the backup runs seamlessly in the background. I have checked periodically to make sure it's backing up properly and so far it is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease and safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually download my photographs to dual external hard drives. I was going on a trip to Europe and this hard drive is small with a large capacity. Ease of use was also a consideration.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    It's great device to store files.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quite, USB3 makes it very fast and a lot of storage for the money. I used it to clean up my laptop drive. I can take files form one computer to another and have my files backed up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good data storage solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usedd this to transfer data to repair computer that got damaged by forced Windows 10 download debacle (thanks!). It is a fine storage device and serves the purpose at agreat price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital external hard drives (desktop or portable) are much more reliable and resilient than other external hard drives, and this price was a good one. Easy to order and pick up.

    I would recommend this to a friend