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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 5,703 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease and safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually download my photographs to dual external hard drives. I was going on a trip to Europe and this hard drive is small with a large capacity. Ease of use was also a consideration.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    It's great device to store files.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quite, USB3 makes it very fast and a lot of storage for the money. I used it to clean up my laptop drive. I can take files form one computer to another and have my files backed up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good data storage solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usedd this to transfer data to repair computer that got damaged by forced Windows 10 download debacle (thanks!). It is a fine storage device and serves the purpose at agreat price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital external hard drives (desktop or portable) are much more reliable and resilient than other external hard drives, and this price was a good one. Easy to order and pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use our WD Passport for storage on our XBox One. It was easy to install and it works seamlessly. The boys are happy because they have extra storage space for their gaming files.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works aell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An effective external hard drive. Fast use 3.0 transfer speeds. Comes loaded with some backup software.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Handy portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these to supplement my laptop drive space--love them both. Also bought one for my daughter and she loves hers too. Will buy another again if needed without a doubt.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Seems a Good backup device for your system image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seems to work as well as the Toshiba portable hard drive I used for my Win 7 computer. I've only used it twice. I hope it keeps on performing every two weeks when I create a backup for my system. A quality backup hard drive with a terabyte of storage is a very necessary thing to have.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Portable Computer Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an ideal purchase for on the go storage and backup for my son's laptop while away at college. It is a great product and contains plenty of storage for college assignments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need more info on transferring data to it....where to find files and make it easier to.open said files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great shuttle drive for videos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this bad boy to move large video files between computers and am a big fan! I actually have a couple of these at home, never had any issues whatsoever. HIghly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent drive, comes with the backup software. It also supports encryption so your data is protected.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Starter PHD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit holds all of my photos and more. Small compact size makes it easy to carry with your camera gear. Make sure you label it with your name and phone number in case of loss.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Fast & Plenty memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size (memory) and price got a great deal for it. I use for storing Xbox one games which are large files but i'm still at only 40% usage and have at least 40 games in there.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Loved my purchase and experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research on the fail ratio between seagate and western digital before I made my purchase. I wanted it to be compatible between my mac and pc and I was helped with configuring it to do both by a very nice gentleman by the name of Mr. Finn. He was very knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this is one of the best portable storage systems I've found yet. Powers through the connection USB so no external power pack needed, good design and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    It's a decent backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well for a simple data backup. It's fussy about what port it's plugged into, so once you set it up, do not move it! I needed something inexpensive at the last minute, and this thing does what it needs to do. It's not as user-friendly as a more expensive model, but it's ok.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As it says in the summary this is a great product at a great price. Western Digital has long been a favorite of mine and with the USB 3.0 interface the drive is a rocket ship.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great unit for a good price to save all of your da

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to save all of my information off of my old computer (the keyboard was starting to be non-functioning) before buying a new computer and this was an easy way to do this.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    small, light and portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is great! Replaced my old hard drive with this and it completely backed up everything on the old drive and still has plenty of space to back up computer files

    I would recommend this to a friend