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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 5,703 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Amazing portable hard drive easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have downloaded all my pictures and music from three devices and still have so much room for more so I back up everything on here once a month! My sons whole life is on here!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Second One I've Purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Passport for my MacBook Pro. Do a lot of video editing and needed the extra storage. Works great no problem. Also have one hooked up to my iMac for photo storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compact storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having plenty of backup storage is important with the amount of data we access, use and store daily. This is easy to do with this hard drive. Good price and trusted brand name.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for game systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item because i was running out of factory HD space on my XBOX ONE. It was extremely easy to use. Simply plug in, format, and set as your primary storage unit.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for what I need it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for my Xbox one external drive.. games install quicker and load quicker and it just added another tb of storage to my console. For the price you can't beat it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this passport to hold all my pictures and music so I don't keep it on my desktop computer. It works great, easy to use and I had no problems setting it up and using it.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent external storage for game consoles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport provides a great external storage option for video game consoles in lieu of purchasing a unit with more storage. Easy to move downloaded content.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say its 1tb. Of memory for a wonderful price and it connected right up to my security system which was nice. I will definitely be buying another one of these

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so I can put all my movies and photos on it. I connected to my linksys ACS1900 and it streams all movies from this drive. It's on 24-7 with no problems at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very convenient I needed it for a client while I was working on site. This did the job.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good Back Up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is a great tool to have! If you need to back up a lot of material and store it on a small device, this is the unit to get. I would recommend getting one!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Saved Memories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to save my photos and downloads from my crashed computer. Worked but didn't work after I tried to check if it worked on my restarted computer. Needed the geek squad to correct the problem and then it now works. They had to download it again. Tech issue with the device. Anyway, seems good and has saved my would have been lost memories.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think is a good and fast hardrive that can be used for many purposes including video storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great hard drive for a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a secure hard drive for work, this fit the bill. Large storage capacity for the price, fast USB 3.0 transfer speeds, and the encryption security for my data.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive to load my music and pictures. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great deal for a portable HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to be able to do regular backups for my laptop via time machine. It was plug and play and easy to set up and encrypt. Easy to plug in and works very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Havent used it alot yet but I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking my time getting use to my new Yoga laptop. I am sure I will love it. Easy setup so far and light! My niece who is very savvy about computers recommended it to me.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect backup for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for Mac user. Although it does require some formatting, we had no issues setting it up. Perfect for on the go storage or a hard drive backup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Quite and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do. I now have two of these types and I am using one for my back-up and the other is connected to my WRT ACS 1900 router as a media storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage in compact size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad recovered our entire computer, including documents, photos and videos onto this compact external hard drive. We still have plenty of space to add more to it.

    I would recommend this to a friend