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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 5,703 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great external HD for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HD for my grandson to use on his Xbox 360. It works great. He can now play games he could not use before. It does not work for the Xbox one though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Back-up with Ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external Hard Drive is a great solution to schedule backups for your computer. Never worry about losing files again with this easy to use backup hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Product & Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great idea I needed more space on my computer and my co worker said why don't you buy an external hard drive, that was the greatest suggestion I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western digital is considered one of the best brands on the market with USB 3.0 spades this hard drive performs very well and Best Buy has the best price for it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User interface wasn't very friendly and backup system was more complicated than I was looking for. I just wanted to drag and drop files onto it to backup but it wouldnt let me do that. Not to mention its also almost impossible to eject/unmount correctly. Erased my data and exchanged it for a toshiba external harddrive that was exactly what I was looking for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my sister for christmas so she could keep all her school paperwork as well as personal stuff on it and she loves it, great space and sleek style!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All data from old computer was put on the passport and now works well on my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to download Und movies from m-go. But have two others for my xbox. They are pretty much universal and allow you to format for whatever application you need.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Very easy to use...and a great peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my back-up copy of photos that I can easily share with in-laws. Just hand them the little hard-drive, and they have all the photos they could possibly want!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far ;)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had this computer very long, so I must reserve my comments to so far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Price and Past

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had three of these in the past of various sizes and they are some of the highest quality drives you can get while still within the affordable per-gig range.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Reliable Hard drive for cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is a great value for the price. I haven't had any problems with it so far it has been reliable for storing my computer backups and personal files.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Has all the features I was looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WD back-up drive is small, uses little power and is extremely fast. I use Microsoft's "SyncToy" back-up software with it and am very pleased with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    PORTABLE HARD DRIVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a nice unit. I have only used it once so far. Plenty of storage for my files, although I did find it for $10 less about a month after I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Stable portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased 3 of these so far and not had any complaints with any of them. I like that they are compact and sturdy,and easily fit in my backpack for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD has always worked great and are reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several WD portable backups. They have always been reliable and work great. I probably backup more than necessary so glad these are within my budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with it yet, and I haven't used any of the included software.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 1tb drive works fine and is easily set up for iOS. I use it to hold my photo library. Nice size and looks like it is well constructed from the exterior.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    served the purpose of copying all my files from my work pc to have them after retiring

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small Portable Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little backup drive as I was looking for a small portable backup drive. I have had very little issues with Western Digital products in the past.

    I would recommend this to a friend