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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 5,703 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    PORTABLE HARD DRIVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a nice unit. I have only used it once so far. Plenty of storage for my files, although I did find it for $10 less about a month after I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Stable portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased 3 of these so far and not had any complaints with any of them. I like that they are compact and sturdy,and easily fit in my backpack for traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD has always worked great and are reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several WD portable backups. They have always been reliable and work great. I probably backup more than necessary so glad these are within my budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with it yet, and I haven't used any of the included software.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 1tb drive works fine and is easily set up for iOS. I use it to hold my photo library. Nice size and looks like it is well constructed from the exterior.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    served the purpose of copying all my files from my work pc to have them after retiring

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small Portable Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little backup drive as I was looking for a small portable backup drive. I have had very little issues with Western Digital products in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reformatted and good to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But had to search a bit on internet to find good instructions to reformat for my iMac.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Easy to use, great cheap storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After switching to a laptop with a smaller drive, found this unit indispensable giving me the additional storage space I needed for files I infrequently use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great size great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a backup device for my laptop so I could wipe it clean - this device did the job with no effort. Fits in your pocket and couldn't be more convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Can’t go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for backing up devices before I wipe them clean (I work on PC’s a lot) to be reset. Hasn’t let me down and I’ve owned it for years.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Portable HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge fan of WD products, It's great you can have access to your documents at any time. the size and weight it's perfect to carry in your bag. Great price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to back up the files on my computer. I looked at other brands that cost much more and decided that this one served my needs at a much lower cost.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice external storage with plenty of space and compatible for 3.0/2.0 use. Perfect for additional storage for solid state systems with only 256GB of storage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EASY USE EXTERNAL HARD DRIVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTRUCTIONS WERE A LITTLE VAGUE BUT OVERALL THE PRODUCT SERVED THE PURPOSE INTENDED

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The backup process only takes a few minutes to complete. Plug it in and you are done.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as added storage for my XBox. I plugged it in, set up in XBox as instructed, and it works like a charm. I now have 1.5TB storage on the system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    If storage is what you want!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mt passport is a no frills way to back up all of your data from a laptop or desktop. Simple and easy to use with no annoying features that you don't need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy peasy. Took Comcast box out of the picture... Just had to call and give serial numbers. Saved me from renting their equipment at $11/month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Task was completed with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a bind and I got the first thing I saw and it took care of what I needed.

    I would recommend this to a friend