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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 5,703 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great portable hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable hard drive--we plan to use it to store movies off our DVR. This will come in handy for that purpose to free up space on our DVR.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Storage solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy storage for everything you need to save, including pictures, videos, etc. I actually have three, and will purchase more as needed.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are needing expansion storage for xb1 this is perfect! I have 2, and I use one for backup storage for recording television programming.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Always a good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had issues with any of these I've bought over the years, must have for gamers,music and definitely photo sharing or storage in general

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to backup my Hard Drive and it has been fantastic. it has an extremely fast transfer rate and has been very reliable and durable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As you'd expect from WD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems so far, was easily able to reformat for use with my macbook. My 3rd WD drive of different types and all are still fully functional :)

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external hard drive for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed more space for Xbox One, I have the 500G model that first came out. Apparently this on USB 3.0 is faster even than the internal hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Basic and reliable external drive for laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Western Digital external drive I've purchased to back up files on my laptop and is compatible for both Mac and PC formats.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    awesome memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not beat the amount of storage this little thing holds. Forget the CLOUD this is much better and you don't need to pat for more memory

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what my wife needed. She does photography and needed a way to store excess photos easily, and re upload easily. Perfect for the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very fast and slick looking little external hard drive, it's very portable and easy to carry around in your pocket, I own 3 of these.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my college student because it ensures that he won't lose his work if something were to happen. Also provides extra storage.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I doubt that I will ever fill this @1tb, but it is reassuring knowing the space is there if needed; I have all my old HP stuff.....just in case

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to add storage to my Xbox one. Hooked it up, it automatically formatted it, and it was ready to go. Couldn't have been easier!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Quality External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital has always made pretty solid quality hard drives so when I decided to buy an external they were on the top of my list. This drive has worked good for backing up needed files, and having copies of things off main devices.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of video on my laptop I needed to save on an external drive. This product gave me plenty of space to save all my videos in one place.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great size (I actually have the 2TB drive)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect drive for not only doing external drive back-ups but also for carrying files that are not necessarily needed on my laptop day to day.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    works like it is supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel a lot safer knowing that should something happen to my computer I won't have lost all the important memories like pics of the grandkids.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these drives. Purchase them all the time and have never had issues with them. Compact and easy to carry around. Fast transfer speeds too!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small and Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to backup some important files. Its small, doesn't require an external power supply, and is relatively fast. Can't ask for more.

    I would recommend this to a friend