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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 5,703 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    The best external hardrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is compact, it updates new files, and who needs more than a TB, unless it is a large business. Great product which has updated with time.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Exactly what i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know really what i needed, something to store all my data on as i was switching laptops. I ended up with the perfect item. thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is very easy to use even for people who are not tech savi, would definitely steely reccomend it and I found it at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    When it comes to external drives WD comes to mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+ Storage. Incredibly fast transfer speeds. Best in the business. Perfect for my 4k footage. Couldnt ask for a faster Drive for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a backup option for my files and media. Works great, USB 3, transfer speed as fast as 100 MB per second. Enough for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was looking for an external drive that was suitable for traveling geek squad suggested this one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very convenient portable backup for my important data. Easy to connect and easy to use.So glad I purchased on Deal of the Day.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and capacity of this hard drive. I use it as a storage device for traveling and it maintaining a copy of important documents.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek portable external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very seamless to pair and use and transfer files. It has made it much easier to transfer data to other units as well i.e. large files.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for external memory for my xbox though it has so much I also used it to back up my entire computer. Well worth he investment.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Easy to use.. Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own several passports for back up of important files and photos, music, etc. Compact allows storage in fireproof safe, safety deposit boxes.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent storage unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had already bought one for myself so when my wife ask for one i knew where to go. Plenty of space. I would recommend this unit to anybody.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows 10 Back-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 1 TB back-up hard drive but when I did the Windows upgrade from Windows 7 to 10 I could not use it. Windows 10 said it was incompatible. And of course Seagate had no fix and did not care. They got your money and that is all they cared about. I went to Best Buy because the sales personnel will give you the best advice their technical ability will give you. I asked for a portable hard drive that would back-up Windows 10 data. I was given advice on a couple of hard drives and I picked the Passport Ultra. It works great!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fits my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to and has worked flawlessly to this point.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Reliable external hard disk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice external hard disk drive that does its job. You can use in both Windows and Mac, however, for Mac, you have to format before using.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Excellent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended. I have been getting WD drives for the last few years because they have never let me down. This was not the exception.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always go with Western Digital products when it comes to external storage. They are well made and priced well for their storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Additional storage for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, very simple to use for the application I needed. Can't tell a speed difference between the native hard drive and the external.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great External Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to use for backing up my wife's laptop. Using Acronis 2016 about weekly. Works great and the price was reasonable. Love WD drives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moderate technical device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor instructions, but if you can go online to get added information

    I would recommend this to a friend