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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 5,703 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    As advertised, worked smoothly !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had absolutely no problem with the Passport from the time I opened the box. Very easy and compact way to back up the computer !Z

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using western digital from last 3 years and taking one more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External Drive Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to back up a laptop while replacing the HDD. Downloaded some free software and it was a snap. I'd buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great size with lots of memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for people that like to save lots of pictures and movies also for those into repairing computers like I do for file transfers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with older "high performance" laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this drive with my old Toshiba 3D laptop. This laptop came out before USB 3.0. This works well with it. No problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works on Mac and PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to backup a Mac system, and to store pictures that you can access from both a Mac and a PC. The price is great, the speed is great, and the capacity is great. On top of it you can encrypt using the software it comes with, and only you can access those encrypted files. Again, this password protection works on both Mac and PC - which is why I am so excited about it. I already have three of them (bought them at different dates, hence they have different sizes), all USB 3.0 and they are all great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping to store more into it to make room in My computer, but found out I could basically only store pictures into it . Was thinking more on a external hard drive to clean up My computer. I wish I would have checked more about it before I purchased it. My computer need more speed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    pc extra drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not know how to use it at first ,but learned how to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Complicated for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but was not as easy to set up for my iMac

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great item!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issues with this device and it has plenty of storage. A TB is plenty for the basic user and should work for anybody!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    This has been so good to assure no lost photos.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been so happy to be so assured that I will not lose any documents or photos that cannot be replaced should my computer crash.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great little tool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this backup is such a pleasure. It is really quick. It's amazing how big one terabyte is. It also encrypts everything too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these little things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These passport HDD's are great. 3rd one that's I've bought. I've never had an issue with them no matter what I've used them for!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is super fast for the price. I would recommend a good cloud service as an extra means of saving important data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best investment I have made I don't have to worried about losing my song picture etc... Please get this can't beat it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great drive for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son - he's studying IT in college. He says this is a great storage tool for him and loves how intuitive it is...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External USB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external USB synced quickly to my MacBook and backed up the entire computer within a few minutes. Very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all WD hard drives I've owned, this one performs as expected. I formatted it for both Windows and Mac and it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great external external USB hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive is a great solution for a compact and high-capacity drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive works great. I use it to save security DVR footage, as a DVR on my antenna HDMI box and for storage on a cheap laptop.

    I would recommend this to a friend