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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 5,703 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is super fast for the price. I would recommend a good cloud service as an extra means of saving important data.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best investment I have made I don't have to worried about losing my song picture etc... Please get this can't beat it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great drive for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son - he's studying IT in college. He says this is a great storage tool for him and loves how intuitive it is...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External USB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external USB synced quickly to my MacBook and backed up the entire computer within a few minutes. Very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with all WD hard drives I've owned, this one performs as expected. I formatted it for both Windows and Mac and it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great external external USB hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive is a great solution for a compact and high-capacity drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drive works great. I use it to save security DVR footage, as a DVR on my antenna HDMI box and for storage on a cheap laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great storage capacity, better tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has improved technology over my previous external drive. Convenient and portable even though I'm still using USB 2.0.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Nice little hard drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive for my son's Xbox one and it works as advertised. I'll prob be buying another for backing up my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    It simply works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second unit because I ran out of space on my first one. Its quite and reliable. It does what its supposed to very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the My Passport Ultra external hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Ample storage for photos.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for storage of photos only. I only attach it to this use. It is put safely away after transfer so no viruses get them.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD - My Passport Ultra 1TB External USB 3.0/2.0 Po

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD - My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black. Reliable back up device. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right amount of extra storage, I purchased 2 of these 1TB WD external Hard Drives in the past you wont be disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, Mac User, 2 small inconveniences

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was deciding between this and the Seagate hard drive but heard from several of my techy friends that work in video editing jobs that require hard drives to store a lot of there media storage that WD Passport was the way to go! I have owned mine for 2 months and have not had no issues. I gave a 4 star because there's a small process before setting it up that you need to go through in order for it to work on MAC computers. It wasn't difficult but not convenient for Mac OS users. If you don't already know how.. you will mostly likely be looking up a YouTube video on how to format hard drive to work for Mac. There is also no "TimeMachine" on it for Mac like Seagate Hard drives. Other than that it's an overall snappy hard drive with no major issues!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external USB hard drive to save my homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external USB hard drive to save my homework assignments and light enough to transport with me everywhere I go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for my sons. They use them as backup for their Xbox Ones. They seem to work great. No complaints here.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Wii U!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I purchased this to use for my Wii U! So far I've had NO issues with it! It does what it's supposed to LOL recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connection was easy.no power needed. The product is durable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to store files for use when traveling to client sites. I use it everyday with my laptop. Durable, portable and light.

    I would recommend this to a friend