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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 5,703 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right amount of extra storage, I purchased 2 of these 1TB WD external Hard Drives in the past you wont be disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, Mac User, 2 small inconveniences

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was deciding between this and the Seagate hard drive but heard from several of my techy friends that work in video editing jobs that require hard drives to store a lot of there media storage that WD Passport was the way to go! I have owned mine for 2 months and have not had no issues. I gave a 4 star because there's a small process before setting it up that you need to go through in order for it to work on MAC computers. It wasn't difficult but not convenient for Mac OS users. If you don't already know how.. you will mostly likely be looking up a YouTube video on how to format hard drive to work for Mac. There is also no "TimeMachine" on it for Mac like Seagate Hard drives. Other than that it's an overall snappy hard drive with no major issues!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external USB hard drive to save my homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external USB hard drive to save my homework assignments and light enough to transport with me everywhere I go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for my sons. They use them as backup for their Xbox Ones. They seem to work great. No complaints here.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Wii U!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I purchased this to use for my Wii U! So far I've had NO issues with it! It does what it's supposed to LOL recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connection was easy.no power needed. The product is durable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to store files for use when traveling to client sites. I use it everyday with my laptop. Durable, portable and light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did what was needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what was needed to accomplish a backup. Plug in and go.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    easy to use and perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to store extra photos and not have to buy multiple flash drives and lose. This is great because of all the storage.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The external hard drive works great. The price was fair. The software for backing up was also a plus. Satisfied with the product

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Wonderful device: lots of space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needs to teach discographies, and she needs lots of music at the same place, and this device has given this to her.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great compact hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and will backup on a schedule, just keep it plugged in or plug in on a regular basis and it does all the work.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Very nice portable hard-drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good portable hard-drive, with enough storage space for basic personal use, and great speed when transfering

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome little product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little hard drive is small in size but large in capacity. I was able to back up an entire hard drive with room to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Drive for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid reliable drive. Not as reinforced as the some of the more expensive drives but good for light portable duty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to set up and it works quick. I backed up my old laptop on this and I didn't have a problem at all. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got as a back drive and to use it so I could swap out my hard drive with a ssd on my pc. Easy to hook up and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for my use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS DEVICE GIVES ME MORE PEACE OF MIND AND IS EASY TO USE.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a desktop external hard drive that failed. So far it is doing everything the other one did in a smaller package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to back up files before upgrading to windows 10. update went well so did not try to use files that I saved to it

    I would recommend this to a friend