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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 5,703 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to set up and it works quick. I backed up my old laptop on this and I didn't have a problem at all. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Useful hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got as a back drive and to use it so I could swap out my hard drive with a ssd on my pc. Easy to hook up and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for my use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS DEVICE GIVES ME MORE PEACE OF MIND AND IS EASY TO USE.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a desktop external hard drive that failed. So far it is doing everything the other one did in a smaller package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to back up files before upgrading to windows 10. update went well so did not try to use files that I saved to it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Portable Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new Notebook and wanted an external hard drive. This item worked just great, was fast and is nice and compact.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to store the photos on my laptop to free up space. It was easy to use and held all of my photos with no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hard drive. Works well for what I need. No problems

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to get an extension on my recordings for DIRECTV and now I can record 5x the amount the original box came with!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years ago I paid $900 for 20 MB hard drive. Fourty something dollars for a TB drive, and compact is brilliant!!!! Love it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is ideal for a backing up your data and pictures. Encryption is available. All this at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never be without a backup of my data. This is a great backup device with plenty of space and well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works just like it should. I was able to format it for my Mac (it was the windows version) and backup everything easily.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    The size, speed and convenience are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a backup drive and a secondary type of storage for photos, music videos and movies. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Needed External Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price to back up those files. I use with my surface to work on extremely large files. Back up pics etc.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great backup accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a reliable and easy backup source that was simple to setup - found it in this purchase. Everything I need and wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a hard drive that I purchased to use as a backup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was running out of space on my computer and needed an external memory to store my files. This thing has 1 TB of space!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how fast I was able to backup my hd on this. It is small and easily portable. Definitely worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this hard drive I’m able to download and store all my music files and video games

    I would recommend this to a friend