Deals for every list.It’s officially saving season.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 5,703 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Needed External Storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great price to back up those files. I use with my surface to work on extremely large files. Back up pics etc.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great backup accessory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a reliable and easy backup source that was simple to setup - found it in this purchase. Everything I need and wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a hard drive that I purchased to use as a backup.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Very convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was running out of space on my computer and needed an external memory to store my files. This thing has 1 TB of space!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    nice unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how fast I was able to backup my hd on this. It is small and easily portable. Definitely worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great external hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this hard drive I’m able to download and store all my music files and video games

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Easy to use and reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this drive as additional space on my Xbox. This drive was easy to add to my storage and has been very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport was easy to use and love it. My computer is old but it worked perfectly. Planning on buying another one !!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    LOVE this hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to buy another one, this brand is super reliable and the space on it is more than enough. Fast read/write times too!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good!! Convenient!! Great!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a cheap and great product with fast RPM and this was definitely the right one Its fast and great size!!!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    great item to store continuation of video games

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and yes it does work for xbox 360 and don't buy an official one buy this and it will work the same way and save hundreeds

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Backup drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a back up drive for my Mac time machine and generally for other files. This was easy to use right out of the box

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a backup device it works better than the replacement. It took less than 3 hours to backup my entire system. (150 Gb).

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    This was great for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got it on sale, it was the cheapest hard drive I could find anywhere! And its WD, this is an excellent product!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Port able hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. She runs many things on her laptop that use alot of space. She is very happy with this item

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to back up my pictures and videos. It is fast and provides lots of storage space for home movies and photos.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small, fast, perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    usb 3.0 gives it the speed you need, small enought to fit into a laptop bag. doesnt need an external power supply. love it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good product. Purpose served

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good. I use it as a backup for other memory devices. Product is reliable after several plugging and unplugging.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Works great for backups!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this through Geek Squad for backup of data when computer sent in for repair - handled all our data and then some!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works as expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected. Good price. Recommended by a friend.

    I would recommend this to a friend