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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 5,703 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great back up device. Use to back up my college computer, including art portfolio. Very easy to use, almost automatic.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome for photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a small time photographer and needed to open some space on my computer. This thing is amazing! Highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Quietly does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced and silently does its job. I have 2 to archive images and movies. Works well with different devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy on External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these hard drives. This is the 4th one I have purchased over the last few years - and all are still in service!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great bargin.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my eye on this for awhile. I use it as my Time Machine backup drive on my iMac. Simple USB hookup. Although it was necessary to format it before it could be used on a Mac. No complaints to speak of.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good backup at good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sale price at right time since I needed it for Geek Squad to download hard drive from old PC with bad mother board.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    A great portable hardrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this portable hardrive on sale at a great price. It performs flawlessly. I would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so happy with my purchase. this external hd works great. was able to transfer files from another external hd with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it is supposed as good as I have owned..A+

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Works like a charm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! I wish the cable was a more commonly used one, but that's a minor quibble. Awesome and a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Passport Ultra 1tb is really Mine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product works exactly as advertised. Best Buy comes through yet again as having the Best Price on this My Passport!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to save pictures from an old desk top and laptop so far so good with saving the pictures. Very user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great to save movies and music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main purpose for my purchase on external drive is because i had to many videos on my laptop so it made room for it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plug and play, simple and great with windows 10....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lite weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The usb external hard drive is lite weight and easy to use. I have bought them before for myself and my sons and wife.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed this a long time and it is serving its purpose

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    My Passport Ultra 1TB External

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very reliable drive. It's actually my second one. I have 2 computers and decided I wanted separate backups.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    a fast external drive for backing up files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the speed and ease of backing up my laptop's hard drive. Instructions were straightforward.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Passport 1TB external harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic hard drive for the cost. Many other similar harddrives were more expensive for having the same capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great for Back Up for all your files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great storage device, it meet all of needs and backs up all my computer files and has plenty of storage left

    I would recommend this to a friend