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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 5,703 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this external hard drive has worked out really well as a time machine backup with my MacBook Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external hard drive. Doesn't require separate power cable and is small for easy carrying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, works well and loaded necessary drivers once plugged in. I would highly recommend this device.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good 4 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very tiny, good space, light on weight, fast USB and very good to stick with the Tv to watch some movies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use device that required very little set-up. The included instructions made getting started a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works, always great, easy to use and great sleek look! Haven't had an issue yet with Western Digital

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this specifically for backups. I have used it on windows backup and for time machine backups on a mac.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my drive for a couple months. I partitioned it for Mac and PC, backups everything up perfectly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great for XB1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive for my xbox 1. I plugged it via USB and it worked fine. The only complaint I have is that the white blinking activity light on the drive can get annoying in a very dark room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Huge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I download music daily and I don't see myself filling this up. It's also very easy to use. Just plug it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    small and easy to take on trips to use with laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a way to store all of my photos while on vacation. I save each day's photos in the evening. It is fast and compact making it each to travel with. It is rugged and travels well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife and she loves it. Stores both work and personal items from spreadsheets to pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 3 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. Just plug it in basically and the computer recognizes it. It seems to be working fine. I haven't used it that much yet.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    This is very reliable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very reliable storage product to use in office or home. The performance to price value is very high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external drive to have for backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a field engineeer and run around with my laptop form site to site and at times need to pull data from the systems I work on. I used to just store all the data onto my laptop but then realized the storage on my laptop was starting to get full fast. So I grab on of these external HD and since I knew WD had a good reputation I chose it . Now I backup everything on to the WD and free up all that space on my laptop. Great to have on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does what it needs to get done. it's small and comes with a case which is a plus and very Light weight

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small, but very quick 3.0 transfer rate. Great price. Bought for my sons XboxOne. Works great for it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An excellent way to back up on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for a backup on my home computer, but it comes in handy for the on the go life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast no problem while connecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast no problem while connecting. Western digital is good than seagate talking from personal experience

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love this backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is about the size of a package of microwave popcorn! Great backup and easy to use. Love it!!!

    I would recommend this to a friend