Deals for every list.It’s officially saving season.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 5,703 reviews
  • Pros mentioned:
    Ease of use, Reliability

    Rated 3 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up. Just plug it in basically and the computer recognizes it. It seems to be working fine. I haven't used it that much yet.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    This is very reliable product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very reliable storage product to use in office or home. The performance to price value is very high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great external drive to have for backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a field engineeer and run around with my laptop form site to site and at times need to pull data from the systems I work on. I used to just store all the data onto my laptop but then realized the storage on my laptop was starting to get full fast. So I grab on of these external HD and since I knew WD had a good reputation I chose it . Now I backup everything on to the WD and free up all that space on my laptop. Great to have on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    external hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does what it needs to get done. it's small and comes with a case which is a plus and very Light weight

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very small, but very quick 3.0 transfer rate. Great price. Bought for my sons XboxOne. Works great for it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An excellent way to back up on the go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product for a backup on my home computer, but it comes in handy for the on the go life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast no problem while connecting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast no problem while connecting. Western digital is good than seagate talking from personal experience

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love this backup!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is about the size of a package of microwave popcorn! Great backup and easy to use. Love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for Xbox One

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a bigger hard drive for my Xbox One console. This does the job & the formatting is simple & quick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    As expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd WD MyPassport we've had. Bought this one based upon prior experience. 'Don't really like it quite as well as the previous one. Icons are different and harder to figure out. Seems to do the job ok, but probably wouldn't recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my son in law for storage for his xbox. came highly recommended and is well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product. Used before

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital passport drives have always worked great for me so I don't look elsewhere when buying.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great price for 1T storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great with my mac just had to format it first! I love the size and seems very dependable so far!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good portable HD for the money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to back up my tax and accounting files and find it is very fast and easy to access the files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this hard drive for my Xbox one and it works just fine. Once formatted to Xbox it works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Exceeded expectations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit performs better than I expected. Backups are a snap. Doesn't require a degree in "geekese" to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has really been such a great help getting all my important stuff backed up so I don't need to worry about losing it or having to delete something I find important,just to save space.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    the hard drive is perfect for our storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product was reasonable priced and offers the security as well as the storage we were looking for

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Working as intended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use alongside my Xbox One. Real simple install. Took less than 2 mins. Plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Relatively inexpensive and has adequate capacity for dumping all the photos taken with a smart phone so they don't use up the limited drive space available on my laptop.

    I would recommend this to a friend