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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 5,703 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great price for 1T storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great with my mac just had to format it first! I love the size and seems very dependable so far!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good portable HD for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to back up my tax and accounting files and find it is very fast and easy to access the files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this hard drive for my Xbox one and it works just fine. Once formatted to Xbox it works just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit performs better than I expected. Backups are a snap. Doesn't require a degree in "geekese" to use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has really been such a great help getting all my important stuff backed up so I don't need to worry about losing it or having to delete something I find important,just to save space.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    the hard drive is perfect for our storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product was reasonable priced and offers the security as well as the storage we were looking for

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Working as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to use alongside my Xbox One. Real simple install. Took less than 2 mins. Plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Relatively inexpensive and has adequate capacity for dumping all the photos taken with a smart phone so they don't use up the limited drive space available on my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Reliable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this drive multiple times. Totally reliable and great speed to work from for HD video.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my Xbox one storage and I love it. I don’t have to worry about deleting games

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is performing exactly as expected with the right amount of storage space, speed, and more.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, runs cool, fast transfer of info ! I use this as my Mac time machine back-up. and it works well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use - plug and play :-)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was so easy to use. Just plug and play and the rest will be handled automatically by the Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value for a 1Tb hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this hard drive , just plugged it in and turned on real time backup. Effortless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a large number of photos on a desktop computer I was replacing. My passport was very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product to have more storage on my Xbox 1 and it works awesome. Easy set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice solid drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is lightweight and thin. I carry it in my bag for extra storage and backups. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External hard drive backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device appears to work great for my PC, small, compact, adequate storage simple to use, good price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Finally have more space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that you have more space in then 500GB specially when you large files on your computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed one for class and this was what I bought. It works well and I won't need another for a while.

    I would recommend this to a friend