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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 5,703 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product to have more storage on my Xbox 1 and it works awesome. Easy set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice solid drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is lightweight and thin. I carry it in my bag for extra storage and backups. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    External hard drive backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device appears to work great for my PC, small, compact, adequate storage simple to use, good price.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Finally have more space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that you have more space in then 500GB specially when you large files on your computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed one for class and this was what I bought. It works well and I won't need another for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I needed to back up my files, great job. It was easy to access the files when I needed them.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just What I Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just the right backup hard drive size I needed to protect my data and is works great.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good for back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great was schooled by Best Buy sales person before purchase

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect laptop backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small external drive - use it with my laptop as back up - works great with Apple time machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this drive as a back up for my files on my home laptop. It works great and is easy to access.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Backup disk works great with Mac book pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external backup disk was easy to connect and backup my macbook pro. It is fast and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great External Harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this external harddrive to hold some of my machine embroidery designs. Works perfectly!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Holiday Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice physical size drive and at low holiday cost serves the purpose of additional Xbox One storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    plug and Play for Backup works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using windows backup it was a plug and play and I didn't install the backup software. All works great

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Plenty of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what is needed to back up all files and pictures. Hope I don't need to use it for anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Does what is intended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up for regular backups and does that just fine. Small, easy to install and store between backups.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great device for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to store over 6100 pictures and 200 videos and still have lots of space left on it for more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS HARDDRIVE WAS EASY TO INSTALL. I'VE HAD NO PROBLEMS WITH IT. I'M VERY PLEASED. WOULD RECOMMEND IT.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Fast uploads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this external to back up my ps4 because I was upgrading my hard drive for it. Worked flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Portable External Harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very portable in size. My only complaint is that I am having trouble with drivers for the device once I initially set it up. When I try to do auto backup is says driver is missing!

    I would recommend this to a friend