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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 5,703 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WD external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS HARDDRIVE WAS EASY TO INSTALL. I'VE HAD NO PROBLEMS WITH IT. I'M VERY PLEASED. WOULD RECOMMEND IT.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Fast uploads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this external to back up my ps4 because I was upgrading my hard drive for it. Worked flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Portable External Harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very portable in size. My only complaint is that I am having trouble with drivers for the device once I initially set it up. When I try to do auto backup is says driver is missing!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using external WD Passports for years now and have always considered them to be reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great external hard drive to carry around with you anywhere you go. Easy to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great little backup/storage drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple of these, I am a photographer and I use this for storing RAW image files. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I have this product, now I got all my information available in two separate stored memories!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great storage device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great storage device. Would have been even better if a case would have been included!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just the right size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and ordering/delivery was a breeze. Using for storage of pictures and family history.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    External hard drive. Nice compacts holds a lot of storage to free up your computer drive. On sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was very easily hooked up to my computer and we now have peace of mind that pics are safe.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great product Awesome price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for anything better. Backed up all my devices and still have room left over. Great value!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a external hard drive of 1TB is very small and lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Nice to have data insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since our PC was infected and many parts ruined it is so nice to know we have an easy back-up source.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for every day comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The portable hard drive I used was very easy to install and has performed exactly as I had planned.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can store all my music and pictures without taking up all the space in my computer

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    very portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time with WD brand. very light but i think easy breakable. handle with care.so far working good

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A++Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This super thin hard drive is perfect and super quick for saving my photos and all my important docs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It backs up our programs just like they recommended. Easy to use and no worries about loosing data .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive purchased externals in the past but never have I have one to make the process easy as 1-2-3!

    I would recommend this to a friend