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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 5,703 reviews
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    very portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st time with WD brand. very light but i think easy breakable. handle with care.so far working good

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A++Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This super thin hard drive is perfect and super quick for saving my photos and all my important docs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It backs up our programs just like they recommended. Easy to use and no worries about loosing data .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive purchased externals in the past but never have I have one to make the process easy as 1-2-3!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best external drive currently on market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it is suppose to very well and pretty fast, and the price you pay is also excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact and easy to use. Great for backing up my old computer and downloading to the new one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    View compact & easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for storage & travel too! You can get many of these for different categories of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very satisfied with the product and service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a plug and play. You can use is as a thumb drive as well without using the backup software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased to back up the contents of a laptop before it was replaced and it did the job easily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    totally worth the price works well have not had any problems with it in a very good product it is

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy hard drive to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had good service from WD hard drives. Very simple to get started. Just plug and play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, current, reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom to backup her pictures. It is USB 3.0 compatible. No complaints from mom.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Wii U Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive quickly added extra storage to our Wii U with ZERO issues!!! Awesome buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to a WD 4TB NAS and has given no troubles when shutting down NAS. Nice and portable

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great for secondary picture stroage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am using the drive for storage of family pics now i have freed up a bunch of space on my computer

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth to buy. The size is very suitable for me since I don't have much video but simulation data.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Xtra space for when its needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids filled up their Xbox One S Hard Drive, so this gave us some more space at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Fast and reliable backup storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is fast and has been reliable so far. I like the password protection feature as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    works for xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my xbox. needed extra storage for games and it does the job flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD is simply the best drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is simply the best drive. In my experience, they do not crash nearly as often as other drives.

    I would recommend this to a friend