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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 5,703 reviews
  • Rated 5 out of 5 stars

    Fast, current, reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom to backup her pictures. It is USB 3.0 compatible. No complaints from mom.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Wii U Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive quickly added extra storage to our Wii U with ZERO issues!!! Awesome buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to a WD 4TB NAS and has given no troubles when shutting down NAS. Nice and portable

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great for secondary picture stroage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am using the drive for storage of family pics now i have freed up a bunch of space on my computer

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great portable hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth to buy. The size is very suitable for me since I don't have much video but simulation data.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Xtra space for when its needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids filled up their Xbox One S Hard Drive, so this gave us some more space at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Fast and reliable backup storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is fast and has been reliable so far. I like the password protection feature as well.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    works for xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my xbox. needed extra storage for games and it does the job flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    WD is simply the best drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD is simply the best drive. In my experience, they do not crash nearly as often as other drives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable HD. We have been using it to store video clips for the kids to post on youtube.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good Storage for Backing up Files

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a good amount of backup storage for important or critical files, pictures, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great External Drive for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is small, light but very fast! I was able to download 50GB of files in less than 10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live how easy it is to use. I didn't need to download any drivers or software on my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought Western Digital external drives. I have not had any issues when I use them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    old reliable at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Western Digital for a long time and they always deliver, easy to use and portable

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Easy to use backup drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my hard drive failing I needed the "MyPassport" to store my HD snapshot. It is working well

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to use it very easily on both my laptop and desktop. The online directions were great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great school device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for anyone who uses computers daily and transfers files from a work to home computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Plug in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you have to do is plug it in, it very simple to use and attach to what ever device you use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Price for a 3.0 USB Portable Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable hard drive is an excellent buy for a 3.0 USB version. Highly recommended !!!

    I would recommend this to a friend