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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 5,703 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for any tech person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is a life saver. Very user friendly. Set up is easy and takes a few minutes !!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Very fast portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works right out the box. It is 1 TB drive that comes with usb 3 speed. The price is good!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great puchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the compact build of the product . Also there is plenty of storage. Just what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for desired use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought to use as extra memory for our XBox 360. Easy setup and worked just how we needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be aware that if you have a MacBook and another PV, you will need to format the hard drive PRIOR to putting data on the hard drive. Once that is done it works like advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Backup Device to Use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easier to work with. No power cord needed. Just plug in USB cable and run a backup p program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great external drive for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this drive to use with my Xbox One. Setup was very quick and easy (plug and play).

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Get This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality hard drive, the cable lasts a long time so it has a great life span.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My router has the ability to use an external hard drive for your own personal cloud and this hard drive has been working great so far. I have had it for abut 2 months now

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it as a backup for my desktop computer. Works very well. Easy to use plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great External Hard Drive and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wd - My Passport Ultra 1tb External Usb 3.0/2.0 Portable Hard Drive is a great hard drive for backing up my laptop's hard drive. Also, it's fast using the USB 3.0 port.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Just what we needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's phone was full of pictures from a recent trip that he wanted to put on a disc. A friend recommended getting this external drive and it seems to have worked perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta product, holds so many video, photos! If your computer crashes you'll have all saved!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good portable HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prices have really come down on these HD'. Have always had good luck with WD portable drives.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as advertised. Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I elected to use this as an external drive without using the included software. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Already had a Seagate so far this 1 is as good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT FOR THE PRICE I pd, it works well storing Video and photos on it. If anything is bad about it it is to small of a storage space, but i can always get another one.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lots of space!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1TB has enough space to hold all my photos and videos. It transfers files pretty fast too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific item, great price, easy to understand instructions. Would recommend this item easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Another great product from WD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, Western Digital has an excellent web site. Purchased a second one for grandson.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect backup harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this to back up my MacBook. Works perfect. Great price when you can get it on sale.

    I would recommend this to a friend