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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 5,703 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my hard drive, it is very handy. I keep all my photos and important docs on there

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great, fast and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's the second time that i bought one, i love it, work fast, and to me it's enough space

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive seems like it is doing what it should

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to use backup hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use and provides peace of mind with respect to protecting my data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this hard drive to add addtional storage to my Xbox. It is my second WD Passport hard drive. I purchased my first Passport hard drive over 2 years ago and have yet to have any issue. The write speed to both Passport drives seem to be as fast if not faster than the write speeds to the hard drives of the PC and Xbox console I have them connected to. This one as the one before "just works".

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external hard drive is easy to use and does what it is supposed to do. I am happy with it. I have bought a number of these WD drives over the last few years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great compact portable drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive in this compact form is easy to use, simple to setup and great to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Best Hard Drive for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Hard Drive for use with my Xbox one and it has been a reliable product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved my laptop with it and it was very easy to use. I hope my files are save on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Affordable and reliable storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon researching various options, the WD passport offered performance and reliability at a great value. Straight forward preformating makes it simple to plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good SD card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD external hard drive is always reliable. I have not had any issue with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    worked with xbox one without a hitch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked with xbox one without a hitch - just unpacked it and plugged it in. no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the needed features and functionality exist. Over the last month the product has been reliable and shows no signs of errors. Used as a daily backup resource.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for backing up my computer drive before switching from HDD to SDD.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Passport is compact so you can carry anywhere, and it works great! Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Nice unit at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a backup device for her MAC.....unit looks sleek and works well!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport ultra has been the perfect backup storage device for my work computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and set up. I have been using it a few months and have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can I say, I own several of these external drives and have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WD ext.H/D for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first WD Passport Ultra External H/D to purchase and I like it very much.

    I would recommend this to a friend