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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 5,703 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for backing up my computer drive before switching from HDD to SDD.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Passport is compact so you can carry anywhere, and it works great! Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Nice unit at great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter needed a backup device for her MAC.....unit looks sleek and works well!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The passport ultra has been the perfect backup storage device for my work computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and set up. I have been using it a few months and have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can I say, I own several of these external drives and have had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WD ext.H/D for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first WD Passport Ultra External H/D to purchase and I like it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good hard drive. I like the convenience it adds. Plenty of room on the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Compact and Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little backup drive is a dream come true. So easy to back up and use every day!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great size,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to back up my computers. This will back up both with room to spear. Would give it a five, but I've only used it once. So don't want to jump to far out there.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Does its job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this to transfer my music from my old laptop to my new one, worked perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    met my needs for backup storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    price was right and it met my needs for backup storage of photos, videos, and documents

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a good back-up and this filled the job. Recommend to all who need to save files.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd Pass Port we have purchased in appx. 6 years. They keep getting better and better. It does every thing I need it to do backing up my Laptop computer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great small backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to keep business files and photos on when traveling, great price tons of space

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    More space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the space on this little machine....i can save so much on this little monster!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good for xbox one storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked it up to my xbox one for extra storage. Plays well off of the external storage

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    fast external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD passport is my go to device for reliable and fast backups to an external device.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picked one up for my xbox one and works perfect. Just plug it and your good to go!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Hard disk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt use it much, just baught it like couple of weeks ago, but so far its been good

    I would recommend this to a friend