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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4558 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 5,703 reviews
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Good for xbox one storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hooked it up to my xbox one for extra storage. Plays well off of the external storage

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    fast external storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD passport is my go to device for reliable and fast backups to an external device.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    serves its purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picked one up for my xbox one and works perfect. Just plug it and your good to go!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Hard disk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt use it much, just baught it like couple of weeks ago, but so far its been good

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this external hard drive fit the bill...needed to back up xbox and this worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD hard drives are always great. Never any issues. I will always buy WD for my storage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great external drive for a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item, was so easy to set it up, should have bought one a long time ago.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Western Digital never lets me down. Been using them for years and always work great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great does what it is suppose to do easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great if you need to back up your computer files and everything very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for use with my Xbox 360. It does exactly what it is designed to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Has worked flawlessly for almost 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this regularly for backup with no problems. Extremely easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great external drive for the price !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an big old WD 256 mg. This is a perfect size and it is password protected !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    plug and go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is easily interfaced with computer. Computer instantly recognized the device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Product is simple to use. Great price for 1 TB the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend ! Easy to use! Portable great to back up pictures /data etc!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    WD MyPassport Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great external storage. WD makes one of the best, no issues using with Mac or PC.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It is fast and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use the instructions are clear and the quality of the product it great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast & Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice portable hard drive. Solid build, easy to setup, runs fast and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Small, quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I expected. It quickly and easily backs up my computer hard drives. It also provides easy encryption. Last, but not least, it's small / portable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for photo backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for backup of old computer and to new computer , now backing up the new computer

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    This is my second of these drives.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good and compact unit that is a welcome addition to my traveling kit.

    I would recommend this to a friend